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Meet The Team

Our Team

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Customer Support
Aaron Headshot

Aaron

Customer Support Advisor

Operations
Adam Headshot

Adam

Senior Customer Operations Assistant

Hi I'm Adam , I work mainly in closure of accounts in Customer Operations. Spare time I like socialising with friends and family and bit of a movie geek!!

People
Adam Headshot

Adam

People Advisor

Lover of food, Border Collies, CrossFit and country music. In a past-life, I’ve had the pleasure of travelling Peru, USA, Cambodia, Vietnam, Thailand and India. Being a brand new dad to a lovely little boy called Seb, you can most likely find me near the coffee machine in the office

Afjalur Headshot

Afjalur

Full-Stack Developer

Apart from coding, I'm a big fan of travel and adventures. When I'm not exploring new places, you'll probably find me hooked on some gripping non-fiction books. And here's a fun fact – back in the day, I used to enjoy sketching, turning the world around me into paper art.

Marketing
Ainsley Headshot

Ainsley

Designer

Outside of work, I'll still be happily on my laptop either making music in Ableton or experimenting with the 3D software Blender. I love spending time in the kitchen cooking some good food but most importantly spending quality time with my fiancée, our dogs and family.

Customer Support
Alex Headshot

Alex

Customer Support Advisor

Outside of work, I'm into my MMA & Boxing! However, most of my spare time is travelling to watch the greatest football team in the world...Stoke City FC!!

Operations
Allan Headshot

Allan

Customer Operations Assistant

During my free time and if the weather permits, I love going around different places with my bicycle and mostly playing badminton with my wife.

Operations
Amber Headshot

Amber

Commercial Operations Assistant

Outside of work, I enjoy reading, writing, true crime & history podcasts, and cuddles with my elderly cat George. My Mastermind specialist subject would be Disney's Mulan.

Amy Headshot

Amy

Sales Advisor

Operations
Andrew Headshot

Andrew

Commercial Operations Team Leader

Outside of work, I enjoy reading, pub quizzes, seeing live music and also putting myself through the trauma of watching Newcastle United/Falcons most weekends!

Operations
Anthony Headshot

Anthony

Head of Commercial Operations

I have been at One Utility Bill since November 2016. I am the Head of Commercial Operations. We carry out audits, balance accounts and speak to our key suppliers.

Operations
Anthony Headshot

Anthony

Customer Operations Assistant

Outside of work I enjoy cooking, music and going on countryside walks.

Marketing
Bec Headshot

Bec

Marketing Executive

Loves: Taylor Swift, Mr Kipling’s festive bakewells, my house plants, reality TV (I’m ashamed to admit Love Island is my mastermind subject) and a good ol’ Wigan kebab (iykyk).
Hates: Writing a bio about myself and Paul from The Traitors

Marketing
Becca Headshot

Becca

Marketing Executive

Hobbies include: listening to Taylor Swift all day every day, saying I’m never drinking Prosecco again (I always do), watching Real Housewives, going to Glasto and listening to true crime podcasts to relax.

Operations
Ben Headshot

Ben

Customer Operations Team Leader

In my spare time, I am a musician and am often going all around the country to play! I also follow Newcastle United, read epic fantasy novels and enjoy video games when I get the time!

Development
Ben Headshot

Ben

Junior DevOps Engineer

Sales
Brian Headshot

Brian

Sales Advisor

I am a pretty chilled out guy, I like various different things, I like to cook (when I can be bothered) spend time with my daughter (when she can fit me into her diary). When am not doing these things a love spending time with friends. I am big NUFC fan.

Operations
Bryn Headshot

Bryn

Operational Support Assistant

The word limit on these can't truly capture my essence. Though if you ask others they'd be able to describe me with one word, "Annoying".

Executive Support
Cait Headshot

Cait

Executive Assistant to CEO

When I’m not at my desk, you will usually find me surrounded by my cats, watching a Netflix documentary and eating too much pizza.

Sales
Callum Headshot

Callum

Senior Sales Advisor

Apart from telling every soul in sight that I was brought up in Spain, I enjoy travelling to places where I get easily scammed and enjoy watching my hometown team Elche FC, and questioning why I love the sport of football.

Partnerships
Casey Headshot

Casey

Partnerships Manager

When I'm not managing utilities, you'll either find me in a local pub sampling a few beers, eating pizza or cuddling with my black cat, Luna!

Customer Support
Catherine  Headshot

Catherine

Customer Support Advisor

Happiest with some good food and a cocktail in my hand :)

Sales
Charlotte Headshot

Charlotte

Sales Advisor

Partnerships
Charlotte Headshot

Charlotte

Partnerships Success Executive

Outside of work you can find me either cooking some delicious vegan scran, painting up a storm, or watching whatever my latest Netflix obsession is (probably a random show from 10 years ago)!

Partnerships
Chloe Headshot

Chloe

Sales Development Representative

Im a total sucker for some sunshine, and I HATE the cold. I've got 2 puppy Lhasa Apso's, Ollie and Freddie, who are my whole world. I spend most of my time taking them on adventures at the weekends, Believe it or not, they both LOVE the Metro for some reason! I used to be a professional swimmer for Newcastle City, but now I just swim for pleasure.

Senior Management
Chris Headshot

Chris

CEO & Co-Founder

One Utility Bill was founded in 2014 as a solution to an issue I had as a student renter. I’d love to list all the exciting things I do outside of work, but it turns out I’m quite a boring guy.

Development
Chris Headshot

Chris

Senior Developer

As my son likes to tell me, my favourite drinks are beer, coffee and chocolate milk. When not drinking those I like consuming music; new and old, watching cricket and hanging out in National Trust sites with the family (we are members, not trespassers).

Operations
Christine Headshot

Christine

Customer Operations Assistant

In my spare time I love to play and snuggle with our two dogs. One is 9 months and very naughty, so a lot of time is spent stopping her eating the house! Then at night it is a battle to get enough duvet as the four of us are all in bed together, but wouldn't have it any other way.

Operations
Courtney Headshot

Courtney

Customer Operations Team Leader

You can find me screaming along to early 2000's pop punk at Stay Gold, scrolling endlessly on TikTok or thinking about all the cats I'd own if I wasn't allergic.

Senior Leadership
Dale Headshot

Dale

CTO & Co-Founder

Although it's also my work, technology is also one of my biggest hobbies. I can be fun, honest. I've played at Glastonbury and Fuji Rocks festivals with my band Detroit Social Club - that's fun, right?

Customer Support
DeAjah Headshot

DeAjah

Customer Support Advisor

Better known as Dee. I'm originally from the Caribbean, specifically the Turks and Caicos Islands. Currently a Sports Science student. When I'm not hitting the books, you'll find me sprinting in my running club. I enjoy travelling, eating out and shopping.

Executive Support
Ella Headshot

Ella

Executive Assistant - Operations

I love learning a little bit of everything and can be a bit of a perfectionist. Especially interested in history and archaeology; You’ll always find me in a museum wherever I go on holiday! I also love baking and trying out new recipes, caveat of vegan recipes only!

Customer Support
Ellie Headshot

Ellie

Customer Support Advisor

Development
Erik Headshot

Erik

Developer

I've been at OUB since 2020 and I love all things tech and breathing new life into old things. In my spare time you'll find me at the pub or tending to my chilli plants.

Sales
Erin Headshot

Erin

Sales Advisor

Eating, sleeping, reading, and drinking at the pub is pretty much how I spend most of my free time - riveting stuff, I know!

Operations
Esme Headshot

Esme

Operational Support Assistant

In my free time you can find me doing something creative, whether that be cooking or crochet, painting or pottery. I will always be somewhere making a mess!

Development
Ethan Headshot

Ethan

Developer

I mainly work on making sure all of our online services look awesome! I love is Rugby Union where I play at club level, taking my dog Oma on long walks around the farmer fields and listening to a mix of old rock classics and some nu metal.

Operations
Fin Headshot

Fin

Operational Support Assistant

I am usually at the pub full time, but in my spare time I work for the Operational Support Team. Big fan of music, video games, films, boxing and I play the guitar every now and then.

Sales
George Headshot

George

Sales Advisor

Sales
Georgia Headshot

Georgia

Customer Retentions Advisor

Development
Graham Headshot

Graham

Senior Developer

I'm just your average chap; music, training, and craft beers are my thing. I've been cutting about One Utility Bill since 2018, and for the same amount of time, asking folk "have you turned it off and back on again"

Sales
Harry Headshot

Harry

Sales Advisor

Hi, I'm Harry from Edinburgh. I am a big technology geek and have a huge passion for music and football. I have recently returned from travelling the world.

Sales
Harry Headshot

Harry

Senior Customer Retentions Advisor

DND Monday to Friday, Rise on a Saturday, pondering life choices on Sunday.

Customer Support
Heather Headshot

Heather

Customer Support Advisor

Likes: My cat (Zsa), good wine, old movies, spontaneous adventures and Twilight, of course.
Dislikes: Olives and Team Jacob supporters.

Operations
Holly-Jane Headshot

Holly-Jane

Commercial Operations Assistant

I am a huge fan of rugby and local pubs.

Operations
India Headshot

India

Customer Operations Assistant

When I'm not working at my desk I enjoy making music in my free time, cooking, and watching repeats of Peep Show, IT Crowd and Fresh Meat - I may be biased, but Brits do have an elite sense of humour!

Customer Support
Isabelle Headshot

Isabelle

Customer Support Advisor

In my spare time you will find me either playing video games or spending time with my dog and family`

Finance
Ishani Headshot

Ishani

Finance Assistant

Hi I'm Ishani! When I'm not at my desk, I love to cook while watching The Office (American version, if you're wondering) for the millionth time. Otherwise, you'll catch me spending hours deciding what to watch on Netflix or at the pub having *few* pints!

Development
Jack Headshot

Jack

Head of Development

Hi! I'm Jack and I'm the Development Team Leader here at One Utility Bill. I work with the team to create cutting edge features for our products. Outside of work I enjoy going to gigs and festivals in the local area, and travelling up to Scotland for remote getaways!

Development
Jack Headshot

Jack

Developer

Outside of work, you'll mostly find me out at one of Newcastle's many micro-pubs - watching football, trying out a new absurdly strong craft beer or singing and playing piano at an open mic night!

Sales
Jack Headshot

Jack

Sales Team Leader

When I’m away from the office, I enjoy creating all kinds of content for social media and getting lost into a good TV series or film!

Customer Support
Jake Headshot

Jake

Customer Support Team Leader

Hi I'm Jake one of our Customer Support Team leaders here at One Utility Bill. When I'm not at my desk making sure our customers are having the best experience possible you will find me in my kitchen cooking!

Development
James Headshot

James

Junior UX/UI Designer

Born and raised in the North East, When I’m not designing stuff on a screen I'm usually seen trying to improve my golf handicap, enjoying a pint and watching sports. Football and F1 mostly!

Operations
James Headshot

James

Customer Operations Assistant

When not at work I will be keeping myself entertained with some sort of media, may it be books, movies, music, video games or TV series there'll be something holding my attention otherwise you can bet I'm sleeping!

Finance
Jamie Headshot

Jamie

Finance Manager

Moved to the North East in 2018, Big football fan, enjoy watching and attempting to play. Weekends will find me out for walks in the countryside stopping at a nice pub or at the coast for a coffee and a wander with friends.

Operations
Jess Headshot

Jess

Customer Operations Team Leader

I am usually found with a book in my hand. Also a huge lover of chocolate, true crime podcasts and documentaries and the MotoGP.

Development
Joanna Headshot

Joanna

Developer

Finding solutions to complex problems and team activities are two things I love and I’m fortunate to spend my day doing both at OUB. Outside of work I enjoy roaming the Lakes with my family.

Sales
Jodie Headshot

Jodie

Sales Team Leader

Out of work, I like going to the pub. An interesting fact about me is that I can spell Mississippi backwards really quickly - It does get harder after a few drinks though!

Development
Joe Headshot

Joe

Senior DevOps Engineer

I love cooking new recipes while binge-watching episodes of MasterChef for inspiration! I'm a Peroni enthusiast, and enjoy discovering new music (mostly hiphop).

Operations
Kara Headshot

Kara

Customer Operations Assistant

Here are the quick facts so you can get back to clicking through the photos; You can usually find me at a desk either or playing video games. I'm a total geek and proud of it! I wear mismatching socks and I am judgemental... when it comes to T-Bone steaks :)

Customer Support
Katie Headshot

Katie

Customer Support Advisor

Outside of work, you'll find me screaming along to Taylor Swift or cuddling with my cat Bennie. I enjoy listening to true crime podcasts and reading. I am also a massive Stoke City FC fan.

Sales
Kaysie Headshot

Kaysie

Sales Team Leader

In my spare time I enjoy going on long walks with my family and Rottweiler pup called Max. When I'm not working or going on walks I often find myself in the gym watching my kids train in Muay Thai boxing for their inter-club fights.

Development
Kieron Headshot

Kieron

Senior Developer

Code whisperer by day, meme curator by lunch. Solving payments puzzles & dispensing questionable life advice to junior devs since 2017. P.S. I may or may not have hidden a Rickroll somewhere in the company codebase

People
Kirsty Headshot

Kirsty

People Manager

Outside of work you'll find me at the beach or in a forest walking my Goldendoodle Nala rain or shine. I'm also partial to cycling which I like to call mountain biking but I definitely don't cycle up mountains.

Partnerships
Kristian Headshot

Kristian

Business Development Manager

In my spare time I mainly watch, talk about or play football. I'm a big Sheffield Wednesday fan, so I get let down by them on a weekly basis. If I'm not doing that, I am probably on a walk with my Westie, Obi.

Operations
Kristy Headshot

Kristy

Customer Operations Manager

I'm a massive Newcastle United & Darts fan. I love spending time with family and taking our little dog Benny for walks along the beach. When I'm not out and about you can find me napping or watching true crime.

Sales
Lachlan Headshot

Lachlan

Sales Advisor

I love learning about History & Warfare; I am passionate about Martial Arts & follow the UFC. My favourite series of all time is 'Sons of Anarchy'. I can recreate a canny Aussie accent and I miss Steve Irwin who sparked my interest in all animals.

Sales
Laura Headshot

Laura

Sales Advisor

Originally from Harrogate, I've been living in Newcastle for the last 2.5 years and am loving it! I enjoy exploring the local area, Chopwell Wood and Kielder Water are firm favourites of mine. On a typical Saturday I'll be bouncing around at a bottomless brunch but I'm also a granny at heart and love nothing more than being tucked up with a good book!

Operations
Lee Headshot

Lee

Commercial Operations Assistant

Lover of photography, Film Noir, and the salt n' vinegar crisp. I spend 80% of my time in front of a computer screen with a severe creative headache, and the other 20% of it trying to persuade my cat to pay some rent. Negotiations are ongoing.

Operations
Liam Headshot

Liam

Commercial Operations Assistant

When I'm not at work I love dogs, tech and almost anything nerdy.

Sales
Liam Headshot

Liam

Sales Advisor

Big Newcastle fan who enjoys climbing, good food and music.

Sales
Lorena Headshot

Lorena

Sales Team Leader

 I take pride in guiding and growing my team, celebrating their success. Outside of work, I enjoy hiking and beach walks with my two rescued dogs. I also love the thrill of wild swimming and paddle-boarding, even in the winter! 

Operations
Maia Headshot

Maia

Operational Support Assistant

When not at my desk, you can likely find me binge-watching the newest Netflix true crime documentary, or exploring new bars and restaurants in Newcastle!

Customer Support
Maisy Headshot

Maisy

Customer Support Advisor

Originally from the South West, but moved up to the North East for uni and decided to stick around! I like fibre arts, the colour orange, Discworld books, and re-doing my nails.

Development
Manish Headshot

Manish

Senior Developer

Enthusiastic about sports, with a special love for basketball, cricket, badminton, and football, in that order. In my free time, I'm on a quest to discover fresh indie artists and tunes.

Partnerships
Marcus Headshot

Marcus

Sales Development Representative

Outside of work you'll find me nursing a holy nectar (Guinness), nailing a karaoke performance (opinions vary), or cooking up some wonders in the kitchen (again, opinions vary).

Marketing
Matt Headshot

Matt

Performance Marketing Manager

Owned by two cats called Merle and Eddie. When I'm not lifting boxes of flowers for my wife who is a florist, I spend my time painting Warhammer or gaming; especially MMOs and survival games. You can usually find me at my desk with 200 browser tabs open!

Matty  Headshot

Matty

Sales Advisor

I'm originally from Cheshire and graduated from Newcastle Uni last year. I love football and fancy myself as a bit of a chef. On the weekend you would probably find me trying a new restaurant in town.

People
Melanie Headshot

Melanie

Office Manager

I am originally from Vienna but have called Newcastle my home for over 9 years now and love it! I love anything food & travel related and been lucky enough to have travelled a lot over the years and hope to tick Japan off my bucket list soon!

Marketing
Mell Headshot

Mell

Brand Manager

I enjoy elves, Milkybar buttons, and RPG character creation screens. I'm also an aerialist, so spend a lot of my free time finding new ways to hang upside down. Does getting tattoos count as a hobby? 

Development
Michael Headshot

Michael

Junior Developer

Avid fan of anything sporting related and having a laugh with my mates. Often in the team I am accused of being the initiator of the regular visits to our local watering holes but I am not sure where that came from.

Operations
Millie Headshot

Millie

Senior Commercial Operations Assistant

My name is Millieboo (yes it's my real name) I am happiest when I am amongst the trees with my two staffy dog pals, Dexter and Hughie.

Customer Support
Millie Headshot

Millie

Customer Support Advisor

 If I'm not delivering 5 star service to our customers, I'm out having a boogie with my pals or attempting to eat my way through Newcastle

Customer Support
Milly Headshot

Milly

Customer Support Advisor

People
Natasha Headshot

Natasha

Office Assistant

I am a Environmental Scientist at university and recycling queen at work. I volunteer at stables and get to take the ponies for a walk. I am a Pepsi Max STAN but try and go to the gym to balance my obsession with fizzy pop.

Operations
Nathan Headshot

Nathan

Customer Operations Assistant

In my spare time I like playing very loud music, much to the dismay of my neighbours. You can probably find me at most rock gigs in Newcastle, or at Tesco enjoying a fine meal deal.

People
Niamh Headshot

Niamh

Office Administrator

On the weekends you will find me at Tynemouth with my 15 year old westie Robbie or at the pub with my friends pretending I like football. I love reading books, painting by numbers and watching rich women shout at each other on every franchise of the real housewives.

Sales
Noah  Headshot

Noah

Sales Advisor

Outside of getting our customers the best deal possible, I'm into country sports. This goes really well with my other hobby which is "quality assurance" for cask ale. I'm big on history, and also have an endless collection of vinyl records.

Senior Leadership
Oliver Headshot

Oliver

Head of Marketing

Sales
Olivia Headshot

Olivia

Fused Sales Manager

Originally from Yorkshire but I have lived in Newcastle for over 10 years now so I now class myself as an honorary Geordie. You’ll find me spending time with my partner and our 4 year old Cockapoo, Nova - usually taking her on a walk that ends with a pint and a pub lunch. I also love going on holiday to hotter climates as it gets pretty cold up North!

Sales
Olivia Headshot

Olivia

Customer Retentions Advisor

I love exploring Newcastle and visiting my favourite food places (shout out Francesca's!). Other than that, I will be back home in the Lakes with my family and dogs.

Customer Support
Owen Headshot

Owen

Customer Support Advisor

Customer Support
Paul Headshot

Paul

Customer Support Team Leader

When I'm not at my desk supporting our customers or bouncing around the office supporting our teams I like to constantly redecorate my house and I also collect butterflies!

Development
Pawan Headshot

Pawan

Developer

Embracing a calm and thoughtful vibe, I love writing meaningful code and contributing my unique perspective. You'll often find me immersed in books, movies, and series, where my creativity finds its wings.

Customer Support
Phillip Headshot

Phillip

Customer Support Team Leader

Outside of work my biggest hobbies are Video games, Rugby and Football. Unfortunately my biggest love of them all is Hartlepool United!

Customer Support
Pranil Headshot

Pranil

Customer Support Advisor

I am a huge tech lover currently pursuing my degree in Electrical and Electronics Engineering. I like to spend my times on guitar, video editing, coding and outdoors sports. I have recently started going on a run so I could participate on the Great North Run soon.

Development
Rebecca Headshot

Rebecca

UX/UI Designer

I have a big, daft white Labrador called Barney who I love taking out for long walks on the beach. A couple of fun facts about me is that I used to do competitive figure skating before uni, and I could also ride a unicycle!

Senior Leadership
Rob Headshot

Rob

Finance Director

Joining OUB in Nov 20 during a global pandemic was interesting! Proud of our achievements since then. Always excited to face the next challenge with a great bunch of people. Dad/husband in my free time plus football coach, treasurer and gardener. I sleep when I can fit it in!

Ruqaiya Headshot

Ruqaiya

Customer Operations Assistant

I love reading, playing video games, and listening to a good fiction podcast, any excuse to get lost in a story. Being new to the UK, I enjoy exploring the country in my time off and sharing all my shiny new experiences with my family and friends!

Partnerships
Sabah Headshot

Sabah

Partnership Success Executive

I love spending all my time with my pup Romeo, who is an absolute angel! Constant beach walks in any weather (storm or shine) to keep him happy. Other than that, you'll find me at the golf course, making myself the next Tiger Woods!

Development
Sagar Headshot

Sagar

Lead Developer

Football, video games, guitar & chess - are all things you'll find me doing outside of work! If there was ever a Football video game that could be controlled via a guitar whilst dressed as a chess piece - I'd lose my mind.

Sales
Sam Headshot

Sam

Sales Advisor

Huge Toon and UFC Fan. I train Muay Thai and have a crippling addiction to YouTube videos and cheap noodles. Nice to meet ya!

Samruddhi Headshot

Samruddhi

Customer Operations Assistant

I'm an architecture student. The majority of my time goes to studies and work, and in my free time I love to make some good food! So if you're a foodie like me, you know where to go!

Customer Support
Sarah Headshot

Sarah

Customer Support Manager

Outside of work you will usually find me out for long walks with the family or having a nice glass of wine with the girls. I am also a massive Newcastle united fan and love going to the matches! Give me an away day anyday!

Customer Support
Scott Headshot

Scott

Senior Customer Support Advisor

You can find me screaming about Taylor Swift or Charli XCX, or keeping on top of our customers' payments. I'm the funniest person I know and I love Rupaul's Drag Race as well. XOXO Gossip Girl

Sales
Sean Headshot

Sean

Sales Advisor

Newcastles Westends finest, wear shorts 365 days in a year. Chicken and Rice enthusiast. Big fan on any music Pre 2000's. Fun facts about me are I got an A level in maths and can do more pull ups than I can count.

Senior Leadership
Shay Headshot

Shay

Operations Director

I have a really daft Irishdoodle who I try to train and fail miserably - good thing he is cute. A fun fact about me is that I was Archery Captain in High School - think Katniss Everdeen but 1000x better!

Sales
Sky Headshot

Sky

Sales Advisor

I'm always up for trying something new. This year I'm learning violin and taking dance lessons, but who knows what I'll be trying next! I love languages and spent five years living in The Netherlands learning Dutch! You can often find me outside! :)

Partnerships
Sophie Headshot

Sophie

Senior Success Executive

Outside of work, you'll find me on my travels, eating pasta, or at the pub. I've also got a lil sausage dog called Merlin, and he is a national treasure.

Partnerships
Steven Headshot

Steven

Sales Development Representative

When I'm not calling letting agents, I'll be in the kitchen cooking in all sort of meals at home and have the US Office on repeat. Other than that you can find me in the pub with a Guinness watching any and all football.

Customer Support
Taibah Headshot

Taibah

Customer Support Advisor

A fiend for Magic Stars. 

Development
Tom Headshot

Tom

Junior Developer

I live out in the countryside, so love to get out hiking and also like pineapple on pizzas.

Customer Support
Vennela  Headshot

Vennela

Customer Support Advisor

Outside of work I love cooking food and spending some quality time with family and friends .

Sales
Viktoria Headshot

Viktoria

Senior Sales Advisor

I'm from Georgia. I'm a creative and an artist.

Customer Support
Will Headshot

Will

Customer Support Advisor

I'm a big fan of sheep and I would love to own a few some day. If I'm not thinking about owning sheep I'm probably reading the latest murder mystery book or watering my plants.

Partnerships
Will Headshot

Will

Business Development Manager

A passionate adventurer with a love for new experiences. Whether scaling the walls at my local climbing gym or trekking through scenic trails I love being active. When not conquering new heights, you'll find me immersed in a cinematic world, indulging in an insatiable appetite for films and TV shows.

Get in touch

If you would like to hear more about our services, get in touch today and our team will be more than happy to help!