The Bills Inclusive platform you can rely on

Create bespoke bundles
Transparent activity tracking
Easy reporting and management
View forecast and actual usage
Sign up
Bills Inclusive is for landlords and letting agents, combining all your property utility bills into one simple easy to manage bill.


Features & Benefits

All of the below are included in our standard service to assist you to offer Bills Inclusive.

Dedicated Account Manager

Once you’re all set up with One Utility Bill you’ll be introduced to your account manager. They will be available via phone, email and live chat, there to answer all your questions and queries promptly. Our clients won’t need to speak to utility providers again.

Dedicated Tenant Support

Often tenants have questions and queries about their utilities in their new home. Our brilliant customer support team is on hand via live chat, phone, and email to help them directly; which means you’ll have more time for your business. 

Sales Training

Our sales team will provide your team of lettings negotiators and property managers on everything Bills Inclusive. We will ensure your team has in-depth product knowledge; from energy tariffs to broadband speeds. Your team will have full confidence offering your Bills Inclusive bundles. From our experience, this is proven to help increase the popularity of your Bills Inclusive products.

Marketing Support

Our letting agent partners get creative when offering their Bills Inclusive products to tenants. From communicating the multiple choices to designing and producing advertising material across multiple channels, our team is on hand to help you promote your Bills Inclusive products, every step of the way.

Online Portal

We’ve built our business on being different. Our portal gives you full access to all your Bills Inclusive properties. From creating quotes, and bespoke bundle, you can see what we’ve been up to; from contacting energy suppliers to customer requests from your tenants. View statements, invoices, quotations, meter readings, usage reports, contracts and support tickets from your dashboard!

Instore self-sign up

Our Bills Inclusive portal has different tiers of access, allowing your tenants the opportunity to self-sign up. We will supply your office with a tablet and stand, so you can reduce admin time and ensure a quick sale.

Create bespoke bundles

Set the services, bundle name, and price
Easy tenant instore or online signup
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Utilities Offered For Bills Inclusive

We partner with multiple utility providers to ensure we secure the best services and prices to offer our Bills Inclusive customers.

Electricity and Gas

We work with multiple energy providers to ensure that you get access to a suitable tariff for you and your tenants. In doing so we are able to offer high energy tariffs at competitive prices. 87% of our properties used less than their allowances in 2016/17.

Internet and Media

We’re the only Bills Management company to work with both Sky Broadband & TV and Virgin Media. Our partner’s properties can get access to hundreds of media options including fibre broadband VIVID 350 (up to 350mb) via Virgin Media and fantastic TV bundles via Sky TV. For tenants, the fastest broadband and a choice of media options are essential.


Water bills are reflective of the properties local supplier charges, including water and sewerage. We work with all the local water suppliers nationwide on either a rateable value or metered basis.

TV Licence

If your tenants are watching live TV or streaming live online they’ll need an active TV Licence. It is hard to police a household with their TV habits, it’s best to ensure that they are covered.

Reporting and usage

Intuitive financial reporting
Forecast and actual usage reporting
Easily export reports
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Payment Methods

We offer three different payment methods to suit your business.

Direct Debit

Each month we will collect a single direct debit per property for all of your chosen services. At the end of the year, we’ll return any unused balance to you.


We’ll send you one invoice per month for your whole portfolio which clearly displays a summary and each of your properties services. At the end of the year, we’ll return any unused balance to you.

Tenant Pay

We can charge your tenants directly for your agreed utility bundle. We can charge one housemate or collect from each housemate individually. At the end of the year, we will return any unused balance to your tenants directly.

Activity trail

A transparent view of the account journey from start to finish, blemishes and all
Always be in the loop, so you can offer the best service to your tenants
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What Our Bills Inclusive Customers Are Saying

Don't just take it from us, let our customers do the talking!

We have been using One Utility Bill since last year and can only say hugely positive things about them! 

The system is so simple to use, the staff are all fantastic, helpful and readily available whenever you need them. The whole process has made our lives much easier when it comes to bills packages!

Lettings Manager

Let-Leeds Letting Agency

Having considered offering bills inclusive packages for some time, and deciding to do it through One Utility Bill, the transition has been seamless. We've been really impressed with both the products and the service. They have a helpful and very dedicated team who are easy to get hold of if we ever encounter any difficulties.

Ben Jacobs

Stonehouse Properties