The Bills Inclusive platform you can rely on

Dedicated account manager
Online portal
– Tenant support
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Bills Inclusive is for landlords and letting agents, combining all your property utility bills into one simple easy to manage bill.

 

Features & Benefits

All of the below are included in our standard service to assist you to offer Bills Inclusive.

Dedicated Account Manager

You’ll have your own account manager. They will be available via phone, email and live chat, there to answer all your questions and queries promptly. Our clients won’t need to speak to utility providers again.

Dedicated Tenant Support

Often tenants have questions about utilities in their new home. Our brilliant customer support team is on hand via live chat, phone, and email to help them directly; which means you’ll have more time for your business. 

Sales Training

We’ll supply your team with all the knowledge needed to confidently sell your bills inclusive bundles; from energy tariffs to broadband speeds. Our training is proven to increase the popularity and sales of bills inclusive.

Marketing Support

We’ll assist you in communicating your bundles from design, to producing materials and content across multiple channels, we are on hand to help you promote your bundles, every step of the way.

Online Portal

From creating quotes, and bespoke bundle, to raising support tickets, you will have full access to all your Bills Inclusive properties. View quotations, meter readings, usage reports,  and support tickets all from one place!

Create bespoke bundles

Set the services, bundle name, and price
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Utilities Offered For Bills Inclusive

We partner with multiple utility providers to ensure we secure the best services and prices to offer our Bills Inclusive customers.

Electricity and Gas

We work with multiple energy providers to ensure that you get access to a suitable tariff for you and your tenants. In doing so we are able to offer high energy tariffs at competitive prices.

Internet and Media

For tenants, the fastest broadband and a choice of media options are essential. We’re the only utility management company to work with both Sky Broadband & TV and Virgin Media. With access to fibre broadband, with speeds of up to 350mbps, and 100’s of fantastic TV bundles via Sky TV.

Water

Water bills are reflective of the properties local supplier charges, including water and sewerage. We work with all the local water suppliers nationwide on either a rateable value or metered basis.

TV Licence

If your tenants are watching live TV or streaming live online they’ll need an active TV Licence. It is hard to police a household with their TV habits, it’s best to ensure that they are covered.

Reporting and usage

Forecast and actual usage reporting
Easily submit meter readings
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Payment Methods

We offer three different payment methods to suit your business.

Direct Debit

Each month we will collect a single direct debit per property for all of your chosen services. At the end of the year, we’ll return any unused balance to you.

Invoice

We’ll send you one invoice per month for your whole portfolio which clearly displays a summary and each of your properties services. At the end of the year, we’ll return any unused balance to you.

Tenant Pay

We can charge your tenants directly for your agreed utility bundle. We can charge one housemate or collect from each housemate individually. At the end of the year, we will return any unused balance to your tenants directly.

Support tickets

A transparent view of open support tickets from start to finish, blemishes and all
Always be in the loop, so you can offer the best service to your tenants
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What Our Bills Inclusive Clients Are Saying

Don't just take it from us, let our clients do the talking!

We have developed a great working relationship with One Utility Bill, they are always efficient and very helpful.

Their Bills Inclusive service has been great and taken up by many of our tenants. I would definitely recommend them. Year on Year they are continuing to improve their service, from feedback we have provided and always work hard to solve any issues.

Lettings Manager

Let-Leeds Letting Agency

We have been a client of One Utility Bill for a long time now and they are by far the best utility management company I have worked with.

They address procedures to match tenant and agent needs which is great. We have a dedicated account manager who is always on hand and extremely helpful when we need them. I would definitely recommend them to anyone looking for a utilities management service.

Office Manager

A-Team Properties