New to One Utility Bill? This page explains who we are, how we work with you, and how submitting move-ins through Notify helps your tenants.
Let's break down the full process — from move-in to setup — so you can understand exactly how we simplify utilities for tenants and support your agency with hassle free utility management solutions.
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What we do
Tenants are able to make unique bills packages from the type of bills they want to cover. They simply choose the type of utilities they would like to bundle and leave out the ones they don't.
How does the process work?
Tenants choose what they want, and One Utility Bill will handles the rest. From here, our dedicated team will handle setup with all suppliers, and deal with these suppliers throughout the tenant’s contract. From supplier setup to payment collection and ongoing support, we've got them covered. Giving tenants and agents peace of mind throughout the duration of the tenancy.
One Utility Bill offers customers an easier way to deal with bills in their new home.
How we make the perfect bills packages
1. Creating a Bills package
Tenants can build a unique package with the option of:
* Tenants can use as much energy as they need, creating peace of mind with no bill changes based on usage
2. Easy payment
As well as one easy direct debit or card payment each month, tenants have the option to split the bills with other bill payers.
☑️ They only pay their share of the bulls
☑️ The cost of their bills package is split equally between all bill payers on the account
☑️ They can pay with a monthly Direct Debit or card payment.
3. No bill stress
The One Utility Bill team handle setup. with all suppliers and deal with suppliers throughout the tenant contact.
Thats it! Tenants have easy bills for the length of their contract!
Why it matters to your tenants
✅ Reduces tenant utilities queries to you and less confusion during move-in
✅ Saves time spent on bill-related admin
✅ Helps tenants settle in faster (and happier)
✅ Our team handles everything — setup, reminders, and support
Here is our process from start to finish, helping you understand how to get the best out of your Notify service.
🔔 When you submit a property to your Notify portal, all energy water and council suppliers are informed
💸 Once this has been done you (as the letting agent) will receive your commission (ready to withdraw whenever you like)
☎️ Your tenants will get a welcome call from us before their move-in date
⚡ We inform your tenants who their current suppliers are, and advice them on their options for managing utilities
Need help submitting those move-ins?
Check out our success hub where we have your questions, answered.
💡Top tip: Pop in a calendar reminder for submitting your move-ins to Notify and never miss an opportunity to boost your revenue and tenant satisfaction: