Can I set up a direct debit?
Yes! Direct debit is the most popular way to pay for your One Utility Bill package, and it’s easy to see why:
1. If your card is lost or stolen, there is no need to get in touch with us to set up a new payment. Your payments will go through as normal and you won’t be hit with any late payment charges.
2. Unlike card payments, you have full visibility of upcoming payments and can easily manage your direct debits via your banking app.
3. Direct debit is the most secure way of payment and includes the direct debit guarantee, giving you more protection.
Switching from card payment to direct debit is easy! Simply login into your dashboard, add a new payment method, select direct debit, and add your details.