Can I Refer a Friend? Why do I need two engineer appointments for my Sky broadband and TV? What can be included in my One Utility Bill package? What are the benefits of a One Utility Bill package? How are my monthly payments calculated? Why do I need to pay from the tenancy start date if this isn’t the date I will move in? Can I pay for more than one month at a time? What happens if I go over my usage? What is a ‘Walled Garden’?