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Additional Charges

Here's a list of potential additional charges for a One Utility Bill or Fused package.

Virgin Media Business Broadband Activation Charges*

There are no activation charges for this service.

Virgin Media Business Broadband Installation Charge*

There are no activation charges for this service.

Virgin Media Business Broadband & Media Activation Charges*

There are no activation charges for this service.

Sky Business Broadband Installation Charges*

There are no activation charges for this service.

Sky Business Media Installation Charges*

There are no activation charges for this service.

One Utility BIll Early Exit Fee

You can end your package at any time but you may have to pay an Early Termination Fee of £100.

Late Payment Fee

As part of this agreement, customers must pay their monthly payment to Us as it falls due. Failure to adhere may result in Us charging a £25.00 late payment fee, per late payment, that will be raised as an Additional Charge to You.

Late Payment Interest


If You owe Us a debt for a period of time, We may also add interest to the debt at a rate of 3% above the Barclays base rate.

Broadband Missed Appointment

The Suppliers may raise additional charges for missing a scheduled appointment. If this happens, We will pass the Cost to You via an Additional Charge.

British Gas Early Exit Fee

 If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £100 per fuel. The exact amount of any fees will be confirmed when you cancel your contract. 

 

Tru Energy Early Exit Fee

 If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £150 per fuel. The exact amount of any fees will be confirmed when you cancel your contract. 

Octopus Energy Early Exit Fee

If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £100 per fuel. The exact amount of any fees will be confirmed when you cancel your contract.