Privacy Policy

Our privacy policy

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

  • What information we collect about you
  • How we use information we collect
  • How we share information we collect
  • How we store and secure information we collect
  • How long we store data for
  • How to access and control your information
  • Other important privacy information

This Privacy Notice covers the information we collect about you when you use our products or services, or otherwise interact with us, unless a different policy is displayed.  One Utility Bill, we and us refers to One Utility Bill Ltd, and any of our corporate affiliates. We offer a wide range of products, including our One Utility Bill packages, Notify, Bills Inclusive and Fused Bills products.  We refer to all of these products, together with our other services and websites as “Services” in this policy.

This policy also explains your choices about how we use information about you.  Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you.  If you do not agree with this Privacy Notice, do not access or use our Services or interact with any other aspect of our business.

Where we provide the Services under contract with an organisation (for example your letting agent) that organisation controls the information processed by the Services.

Your information will be held by One Utility Bill Ltd. 

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