Cookie Policy

Introduction

One Utility Bill Ltd. (referred to as "we," "our," or "us"), is a company registered in England under number 9534085, with a registered address at 5 Media Exchange, Newcastle upon Tyne, NE1 2QB. We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our websites to help make your visits more effective.

What Are Cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s computer. It is generated by a web page server (which is basically the computer that operates the website) and can be used by that server whenever the user visits the site. 

A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned. Cookies can’t harm your computer, and we don’t store any personally identifiable or confidential  information about you on any of our cookies. As a rule, cookies will make your browsing experience better. 

Why Do We Use Cookies?

The use of cookies on our Websites enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences.

We also use third-party cookies to help deliver relevant advertising both on oneutilitybill.co and on other websites, to integrate content with social networks, such as Facebook, and to better understand how the features and functions of the site are used in order that we can improve our service.

If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.

Cookies On Third-Party Sites

When you use our Site, sometimes you’ll be redirected to an external site to view a link. These external sites may use cookies, which will not be included in the summary information in this policy.

The Types Of Cookies That We Use

We use three types of cookies on our websites:

  • Functional cookies that are essential for our websites to work
  • Analytical cookies that anonymously count interactions on our website
  • Non-essential or tracking cookies that are used for marketing activities

Functional Cookies 

Functional session cookies and persistent cookies are necessary in order for you to use our website. These cookies can be deleted via your browser, but this will restrict the functions that you are able to carry out on our website, such as logging into your ‘dashboard’.

Please be aware that by not accepting cookies, you will not be able to use our site or applications, including:

  • Customer Dashboard
  • Signing in to your account
  • Creating a quote
  • Customer Support Page
  • Notify portal 

Session cookies expire when you leave the website and are not stored on your computer and do not contain any personal data.

Persistent cookies last beyond your visit to our website.

Analytical cookies

We use analytical cookies on our website. They enable us to track how popular our site is and to record visitor trends over time. These cookies do not contain any personal data, but they may use your computer’s IP address to determine where in the world you are accessing the website from, and to track your pages visited within the site.

Non-essential cookies

These cookies are usually supplied by business partners and help us to filter out information that is not relevant to you. Our service providers use cookies and those cookies may be stored on your computer when you visit our website

Cookies We Use 

If you wish to know more about wish cookies we use for each purpose, please access any of our websites and access the Cookie summary which lists each cookie in each category and the purpose of the Cookie.

Accepting/ Blocking Cookies On Your Browser

You can accept or block any cookies from any website through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647 (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

https://help.opera.com/en/latest/security-and-privacy/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Please note that if you share the use of a computer, accepting or blocking the use of cookies will affect all users of that computer. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.

Contact Information

For questions about this policy, contact us via:

 email data@oneutlitybill.co or;

by phone 0191 622 0102;

And our privacy notice can be accessed here