Aaron
Customer Support Advisor
I am a proud owner of three pets, and a plant enthusiast!
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Adam
Senior Customer Operations Assistant
Hi I'm Adam , I work mainly in closure of accounts in Customer Operations. Spare time I like socialising with friends and family and bit of a movie geek!!
Adam
People Manager
Lover of food, Border Collies, CrossFit and country music. In a past-life, I’ve had the pleasure of travelling Peru, USA, Cambodia, Vietnam, Thailand and India. Being a brand new dad to a lovely little boy called Seb, you can most likely find me near the coffee machine in the office.
Adam
Sales Advisor
Afjalur
Full-Stack Developer
Apart from coding, I'm a big fan of travel and adventures. When I'm not exploring new places, you'll probably find me hooked on some gripping non-fiction books. And here's a fun fact – back in the day, I used to enjoy sketching, turning the world around me into paper art.
Ainsley
Designer
Outside of work, I'll still be happily on my laptop either making music in Ableton or experimenting with the 3D software Blender. I love spending time in the kitchen cooking some good food but most importantly spending quality time with my fiancée, our dogs and family.
Alex
Customer Support Advisor
Outside of work, I'm into my MMA & Boxing! However, most of my spare time is travelling to watch the greatest football team in the world...Stoke City FC!!
Allan
Customer Operations Assistant
During my free time and if the weather permits, I love going around different places with my bicycle and mostly playing badminton with my wife.
Amber
Commercial Operations Assistant
Outside of work, I enjoy reading, writing, true crime & history podcasts, and cuddles with my elderly cat George. My Mastermind specialist subject would be Disney's Mulan.
Amber
Sales Advisor
Amie
Partnerships Team Leader
A lover of all things outdoors, especially hiking and running, you can usually find me in the Lake District or doing laps of the Quayside! Foodie at heart and an absolute sucker for a glass (bottle) of wine!
Andrew
Commercial Operations Team Leader
Outside of work, I enjoy reading, pub quizzes, seeing live music and also putting myself through the trauma of watching Newcastle United/Falcons most weekends!
Anthony
Head of Commercial Operations
I have been at One Utility Bill since November 2016. I am the Head of Commercial Operations. We carry out audits, balance accounts and speak to our key suppliers.
Anthony
Customer Operations Assistant
Outside of work I enjoy cooking, music and going on countryside walks.
Becca
Marketing Executive
Hobbies include: listening to Taylor Swift all day every day, saying I’m never drinking Prosecco again (I always do), watching Real Housewives, going to Glasto and listening to true crime podcasts to relax.
Ben
Customer Operations Team Leader
Hi I'm Ben, I am a team leader in charge of our Warehouse and all things Broadband. Outside of work I'm a musician (and a drummer.) I'm a huge NUFC fan and I love reading Fantasy and Crime novels!
Ben
Junior DevOps Engineer
Ben
Business Analyst
A numbers nerd who enjoys staying active and puzzle solving.
Bryn
Customer Retentions Advisor
The word limit on these can't truly capture my essence. Though if you ask others they'd be able to describe me with one word, "Annoying".
Cait
Executive Assistant to the CEO
When I’m not at my desk, you will usually find me surrounded by my cats, watching a Netflix documentary and eating too much pizza.
Callum
Senior Sales Advisor
Apart from telling every soul in sight that I was brought up in Spain, I enjoy travelling to places where I get easily scammed and enjoy watching my hometown team Elche FC, and questioning why I love the sport of football.
Callum
Customer Retentions Advisor
Hi I'm Callum, I deal with the renewals and cancellations of OUB packages. Outside of work you'll either find me at home cooking a meal or gaming. If I'm not at home I'll probably be 2 stepping at a drum and bass event!
Casey
Partnerships Manager
When I'm not managing utilities, you'll either find me in a local pub sampling a few beers, eating pizza or cuddling with my black cat, Luna!
Catherine
Customer Support Advisor
Happiest with some good food and a cocktail in my hand :)
Charlotte
Partnerships Success Executive
Outside of work you can find me either cooking some delicious vegan scran, painting up a storm, or watching whatever my latest Netflix obsession is (probably a random show from 10 years ago)!
Chloe
Sales Development Representative
Im a total sucker for some sunshine, and I HATE the cold. I've got 2 puppy Lhasa Apso's, Ollie and Freddie, who are my whole world. I spend most of my time taking them on adventures at the weekends, Believe it or not, they both LOVE the Metro for some reason! I used to be a professional swimmer for Newcastle City, but now I just swim for pleasure.
Chris
CEO & Co-Founder
One Utility Bill was founded in 2014 as a solution to an issue I had as a student renter. I’d love to list all the exciting things I do outside of work, but it turns out I’m quite a boring guy.
Chris
Engineering Manager
As my son likes to tell me, my favourite drinks are beer, coffee and chocolate milk. When not drinking those I like consuming music; new and old, watching cricket and hanging out in National Trust sites with the family (we are members, not trespassers).
Chris
Non-Executive Director
Christine
Customer Operations Assistant
In my spare time I love to play and snuggle with our two dogs. One is 9 months and very naughty, so a lot of time is spent stopping her eating the house! Then at night it is a battle to get enough duvet as the four of us are all in bed together, but wouldn't have it any other way.
Courtney
Customer Operations Team Leader
You can find me screaming along to early 2000's pop punk at Stay Gold, scrolling endlessly on TikTok or thinking about all the cats I'd own if I wasn't allergic.
Dale
CTO & Co-Founder
Although it's also my work, technology is also one of my biggest hobbies. I can be fun, honest. I've played at Glastonbury and Fuji Rocks festivals with my band Detroit Social Club - that's fun, right?
Deane
Collections Team Leader
Im a very outgoing down to earth lad, love newcastle and football in general, also pretty damn good at pool/snooker. Also sick on the MIC.
Ella
Executive Assistant to the Director of Growth & Sales
I love learning a little bit of everything and can be a bit of a perfectionist. Especially interested in history and archaeology; You’ll always find me in a museum wherever I go on holiday! I also love baking and trying out new recipes, caveat of vegan recipes only!
Ellie
Senior Customer Support Advisor
Whenever I'm not hunched over my desk, you can catch me spending an unhealthy amount of time obsessing over my cats and planning my next holiday
Erik
Developer
I've been at OUB since 2020 and I love all things tech and breathing new life into old things. In my spare time you'll find me at the pub or tending to my chilli plants.
Erin
Senior Sales Advisor
Eating, sleeping, reading, and drinking at the pub is pretty much how I spend most of my free time - riveting stuff, I know!
Esme
Executive Support Assistant
In my free time you can find me doing something creative, whether that be cooking or crochet, painting or pottery. I will always be somewhere making a mess!
Ethan
Developer
I am usually making sure all of our online services look awesome! My love is Rugby Union, where I play at club level, taking my dog on long walks around the fields, and listening to a mix of old rock classics and nu metal.
Ethan
Growth Sales Advisor
Fin
Operational Support Assistant
I am usually at the pub full time, but in my spare time I work for the Operational Support Team. Big fan of music, video games, films, boxing and I play the guitar every now and then.
Francesca
Customer Support Advisor
My name is Fran, I'm part of the Customer Support team. Outside of work, I love practising my instruments, doing art and running, or catching up with my friends at the pub.
Frazan
Sales Team Leader
George
Sales Advisor
Georgia
Customer Retentions Advisor
Graeme
Lead UX/UI Designer
Hey! I moved to Newcastle in 2003. Outside of work I like listening to 6 Music, cool tech, gaming, sci-fi, spiced rum and keeping creative in the garden or the kitchen.
Graham
Senior Platform Engineer
I'm just your average chap; music, training, and craft beers are my thing. I've been cutting about One Utility Bill since 2018, and for the same amount of time, asking folk "have you turned it off and back on again?"
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Harry
Sales Advisor
Hi, I'm Harry from Edinburgh. I am a big technology geek and have a huge passion for music and football. I have recently returned from travelling the world.
Harry
Retentions Team Leader
DND Monday to Friday, Rise on a Saturday, pondering life choices on Sunday.
Heather
Senior Customer Support Advisor
Likes: My cat (Zsa), good wine, old movies, spontaneous adventures and Twilight, of course.
Dislikes: Olives and Team Jacob supporters.
Holly-Jane
Commercial Operations Assistant
I am a huge fan of rugby and local pubs.
Imogen
People Administrator
Hey! I moved to Newcastle last year from the middle of nowhere - love being around civilization! When I’m not working I have my hands full with my 2 little ones and the third child, Jamie!
India
Senior Customer Operations Assistant
When I'm not working at my desk I enjoy making music in my free time, cooking, and watching repeats of Peep Show, IT Crowd and Fresh Meat - I may be biased, but Brits do have an elite sense of humour!
Isabelle
Customer Support Advisor
In my spare time you will find me either playing video games or spending time with my dog and family`
Ishani
Assistant Management Accountant
Hi I'm Ishani! When I'm not at my desk, I love to cook while watching The Office (American version, if you're wondering) for the millionth time. Otherwise, you'll catch me spending hours deciding what to watch on Netflix or at the pub having *few* pints!
Jack
Head of Development
Hi! I'm Jack and I'm the Development Team Leader here at One Utility Bill. I work with the team to create cutting edge features for our products. Outside of work I enjoy going to gigs and festivals in the local area, and travelling up to Scotland for remote getaways!
Jack
Developer
Outside of work, you'll mostly find me out at one of Newcastle's many micro-pubs - watching football, trying out a new absurdly strong craft beer or singing and playing piano at an open mic night!
Jack
Sales Team Leader
When I’m away from the office, I enjoy creating all kinds of content for social media and getting lost into a good TV series or film!
Jake
Customer Support Team Leader
Hi I'm Jake one of our Customer Support Team leaders here at One Utility Bill. When I'm not at my desk making sure our customers are having the best experience possible you will find me in my kitchen cooking!
James
UX/UI Designer
Born and raised in the North East, When I’m not designing stuff on a screen I'm usually seen trying to improve my golf handicap, enjoying a pint and watching sports. Football and F1 mostly!
James
Customer Operations Assistant
When not at work I will be keeping myself entertained with some sort of media, may it be books, movies, music, video games or TV series there'll be something holding my attention otherwise you can bet I'm sleeping!
James
Sales Advisor
Jamie
Finance Manager
Moved to the North East in 2018, Big football fan, enjoy watching and attempting to play. Weekends will find me out for walks in the countryside stopping at a nice pub or at the coast for a coffee and a wander with friends.
Jamie
Customer Payments Advisor
6 foot 6 with more tattoos than sense. When I'm not at work, you'll find me in the gym. See you there!
Jess
Customer Operations Team Leader
I am usually found with a book in my hand. Also a huge lover of chocolate, true crime podcasts and documentaries and the MotoGP.
Joanna
Developer
Finding solutions to complex problems and team activities are two things I love and I’m fortunate to spend my day doing both at OUB. Outside of work I enjoy roaming the Lakes with my family.
Jodie
Sales Team Leader
Out of work, I like going to the pub. An interesting fact about me is that I can spell Mississippi backwards really quickly - It does get harder after a few drinks though!
Joe
Principal DevOps Engineer
I love cooking new recipes while binge-watching episodes of MasterChef for inspiration! I'm a Peroni enthusiast, and enjoy discovering new music (mostly hiphop).
Kara
Customer Operations Assistant
Here are the quick facts so you can get back to clicking through the photos; You can usually find me at a desk either or playing video games. I'm a total geek and proud of it! I wear mismatching socks and I am judgemental... when it comes to T-Bone steaks :)
Kat
Sales Advisor
Born and raised in Newcastle, outside of work I love going to the Newcastle matches and going out with the girls :)
Katie
Customer Support Advisor
Outside of work, you'll find me screaming along to Taylor Swift or cuddling with my cat Bennie. I enjoy listening to true crime podcasts and reading. I am also a massive Stoke City FC fan.
Kaysie
Sales Team Leader
In my spare time I enjoy going on long walks with my family and Rottweiler pup called Max. When I'm not working or going on walks I often find myself in the gym watching my kids train in Muay Thai boxing for their inter-club fights.
Kelly
Growth Team Leader
I relocated to the North East 14 years ago and still don't understand 50% of what people say. I like hikes and walks on the beach, Catherine Cookson books, early nights. My Guilty pleasure is reality TV, The Real Housewives and Jersey Shore.
Kieron
Principal Developer
Code whisperer by day, meme curator by lunch. Solving payments puzzles & dispensing questionable life advice to junior devs since 2017. P.S. I may or may not have hidden a Rickroll somewhere in the company codebase.
Kirsty
Head of People
Outside of work you'll find me at the beach or in a forest walking my Goldendoodle Nala rain or shine. I'm also partial to cycling which I like to call mountain biking but I definitely don't cycle up mountains.
Kristy
Customer Operations Manager
I'm a massive Newcastle United & Darts fan. I love spending time with family and taking our little dog Benny for walks along the beach. When I'm not out and about you can find me napping or watching true crime.
Kyle
Sales Support Advisor
I love badminton, music, TV shows, concerts, and animals. Originally from Myanmar but Newcastle has my heart now!
Laura
Sales Advisor
Originally from Harrogate, I've been living in Newcastle for the last 2.5 years and am loving it! I enjoy exploring the local area, Chopwell Wood and Kielder Water are firm favourites of mine. On a typical Saturday I'll be bouncing around at a bottomless brunch but I'm also a granny at heart and love nothing more than being tucked up with a good book!
Lee
Commercial Operations Assistant
Lover of photography, Film Noir, and the salt n' vinegar crisp. I spend 80% of my time in front of a computer screen with a severe creative headache, and the other 20% of it trying to persuade my cat to pay some rent. Negotiations are ongoing.
Leon
Customer Operations Assistant
Outside of work I'm either sat being a nerd playing video games, photo editing or out performing in drag as my alter ego SXARLETT. Have a slight obsession with The Golden Girls and a gin and lemonade.
Leonie
Fused Sales Manager
I spend my free time at the gym and aerial arts. If not being active you will find me spending time with my little girl and husband usually on a muddy dog walk!
Lewis
Sales Development Representative
Lover of both football (YNWA) and F1 (still not over 2021) outside of sports you'll find me attempting to cook, playing video games and stopping my 3 cats from ripping up the house.
Liam
Commercial Operations Assistant
When I'm not at work, I love hanging out with dogs, staying in the loop with all the cool new tech stuff, and diving deep into the wonderful worlds of science fiction, gaming, and other fun nerdy interests.
Liam
Sales Advisor
Big Newcastle fan who enjoys climbing, good food and music.
Lorena
Sales Team Leader
I take pride in guiding and growing my team, celebrating their success. Outside of work, I enjoy hiking and beach walks with my two rescued dogs. I also love the thrill of wild swimming and paddle-boarding, even in the winter!
Lucy
Sales Advisor
When I'm not working, you'll probably find me coming last place at a pub quiz, embarrassing myself on a dance floor or on stage murdering karaoke. If I'm not doing that I'm probably in PJ's binge-watching horror films. There's no in between!
Madelynn
Sales Support Advisor
Lover of cats (especially my cat John!) and events organisation. I've been spending a lot of time recently brushing up on coding skills from University and solving large maths puzzles with those skills!
Maisy
Customer Support Advisor
Originally from the South West, but moved up to the North East for uni and decided to stick around! I like fibre arts, the colour orange, Discworld books, and re-doing my nails.
Marcus
Sales Development Representative
Outside of work you'll find me nursing a holy nectar (Guinness), nailing a karaoke performance (opinions vary), or cooking up some wonders in the kitchen (again, opinions vary).
Matt
Performance Marketing Manager
I'm owned by two cats called Merle and Eddie. When I'm not lifting boxes of flowers for my wife who is a florist, I spend my time painting Warhammer or gaming; especially MMOs and survival games. You can usually find me at my desk with 200 browser tabs open!
Matty
Office Administrator
When I’m not at work you can usually find me playing football or seeing my mates on the weekend to watch it instead. I am a Manchester City fan (don’t let that affect your opinion on me too much), so this usually devolves into arguments about whatever ridiculous things the lads decide to try and wind me up about.
Matty
Sales Advisor
I'm originally from Cheshire and graduated from Newcastle Uni last year. I love football and fancy myself as a bit of a chef. On the weekend you would probably find me trying a new restaurant in town.
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Melanie
Office Manager
I am originally from Vienna but have called Newcastle my home for over 9 years now, so I feel like an honorary Geordie! I love anything food and travel related and have been lucky enough to have travelled a lot over the years, but I still have (what feels like) an endless list of places I'd like to travel to and new restaurants I'd like to try!
Mell
Brand Manager
I enjoy elves, Milkybar buttons, and RPG character creation screens. I'm also an aerialist, so spend a lot of my free time finding new ways to hang upside down. Does getting tattoos count as a hobby?
Michael
Developer
Avid fan of anything sporting related and having a laugh with my mates. Often in the team I am accused of being the initiator of the regular visits to our local watering holes but I am not sure where that came from.
Michael
Senior Front End Developer
Millie
Sales Support Team Leader
My name is Millieboo (yes it's my real name) I am happiest when I am amongst the trees with my two staffy dog pals, Dexter and Hughie.
Millie
Customer Support Advisor
If I'm not delivering 5 star service to our customers, I'm out having a boogie with my pals or attempting to eat my way through Newcastle.
Milly
Customer Support Advisor
In my freetime i enjoy kickboxing or being back at Wilko to attempt another DIY project...which has never ended in me doing it myself!
Miranda
Client Success Executive
A lover of metal music, films, gaming and cats! I also enjoy the countryside and can often be found exploring woodlands or castles.
Nathan
Customer Operations Assistant
In my spare time I like playing very loud music, much to the dismay of my neighbours. You can probably find me at most rock gigs in Newcastle, or at Tesco enjoying a fine meal deal.
Nick
Non-Executive Director
Nicki
Head of Operations
I’m passionate about keeping things running smoothly. When I’m not at work, you’ll find me riding my horse Charlie, hitting the gym, or enjoying the great outdoors.
Noah
Sales Advisor
Outside of getting our customers the best deal possible, I'm into country sports. This goes really well with my other hobby which is "quality assurance" for cask ale. I'm big on history, and also have an endless collection of vinyl records.
Oliver
Head of Marketing
Dad of two. From the South now happily relocated in the North. Lover of horror films, 80's metal and Amazon Prime.
Olivia
One Utility Bill Sales Manager
Originally from Yorkshire but I have lived in Newcastle for over 10 years now so I now class myself as an honorary Geordie. You’ll find me spending time with my partner and our 4 year old Cockapoo, Nova - usually taking her on a walk that ends with a pint and a pub lunch. I also love going on holiday to hotter climates as it gets pretty cold up North!
Olivia
Executive Support Assistant
I love exploring Newcastle and visiting my favourite food places (shout out Francesca's!). Other than that, I will be back home in the Lakes with my family and dogs.
Oussama
Sales Advisor
Moroccan lad in the northeast.
Football and mixed martial arts lover.
Owen
Customer Support Advisor
Paul
Customer Support Team Leader
When I'm not at my desk supporting our customers or bouncing around the office supporting our teams I like to constantly redecorate my house and I also collect butterflies!
Pauline
Finance Administrator
Some favourite things include: mayonnaise, playing the radio, cooking, gigs. Some least favourite things: tiny dogs, sugar in my coffee, being outside when it's over 22C.
Pawan
Developer
Embracing a calm and thoughtful vibe, I love writing meaningful code and contributing my unique perspective. You'll often find me immersed in books, movies, and series, where my creativity finds its wings.
Peter
Customer Researcher
If it has an engine and two or more wheels, I can probably find a way to lose skin and money on it. I once made a light aircraft pirouette while landing! I love a National Trust day trip.
Philip
Sales Advisor
Massive toon fan and proud Geordie. Most of my spare time is spent with my two springer spaniels Simba and Max and weekends are reserved for red wine.
Phillip
Customer Support Team Leader
Outside of work my biggest hobbies are Video games, Rugby and Football. Unfortunately my biggest love of them all is Hartlepool United!
Rajib
Sales Advisor
Rebecca
UX/UI Designer
I have a big, daft white Labrador called Barney who I love taking out for long walks on the beach. A couple of fun facts about me is that I used to do competitive figure skating before uni, and I could also ride a unicycle!
Rob
Finance Director
Joining OUB in Nov 20 during a global pandemic was interesting! Proud of our achievements since then. Always excited to face the next challenge with a great bunch of people. Dad/husband in my free time plus football coach, treasurer and gardener. I sleep when I can fit it in!
Ruqaiya
Customer Operations Assistant
I love reading, playing video games, and listening to a good fiction podcast, any excuse to get lost in a story. Being new to the UK, I enjoy exploring the country in my time off and sharing all my shiny new experiences with my family and friends!
Sagar
Lead Developer
Football, video games, guitar & chess - are all things you'll find me doing outside of work! If there was ever a Football video game that could be controlled via a guitar whilst dressed as a chess piece - I'd lose my mind.
Sam
Customer Retentions Advisor
Originally from Oxfordshire and moved to Newcastle in 2019 - I've never looked back! When not trying to think of something to write in my One Utility Bill bio, you'll find me engaged in a series of (supposedly) "boring" activities: reading, exercising, and annoying my partner with my presence. I joined the retentions team at OUB in 2024.
Sarah
Customer Support Manager
Outside of work you will usually find me out for long walks with the family or having a nice glass of wine with the girls. I am also a massive Newcastle united fan and love going to the matches! Give me an away day anyday!
Scott
Senior Customer Payments Advisor
You can find me screaming about Taylor Swift or Charli XCX, or keeping on top of our customers' payments. I'm the funniest person I know and I love Rupaul's Drag Race as well. XOXO Gossip Girl
Sean
Sales Advisor
Newcastles Westends finest, wear shorts 365 days in a year. Chicken and Rice enthusiast. Big fan on any music Pre 2000's. Fun facts about me are I got an A level in maths and can do more pull ups than I can count.
Shay
Director of Growth & Sales
I have a really daft Irishdoodle who I try to train and fail miserably - good thing he is cute. A fun fact about me is that I was Archery Captain in High School - think Katniss Everdeen but 1000x better!
Shuja
Front End Developer
I’m a frontend magician, bringing ideas to life by crafting the digital world you see and touch. A gamer, traveller, Netflix addict, and postcard collector, I turn memories from every city into mementos. Living life like it’s a movie, I make every scene unforgettable!
Simran
Commercial Operations Assistant
I’m passionate about English literature, especially horror, gothic, and dystopian novels. When I’m not reading, I’m analysing movies, gaming, or jamming to Rock and RnB. Fun fact: I have an irrational fear of Michael Jackson's ghost—one "hee-hee" and I’m hiding under the bed!
Sky
Sales Advisor
I'm always up for trying something new. This year I'm learning violin and taking dance lessons, but who knows what I'll be trying next! I love languages and spent five years living in The Netherlands learning Dutch! You can often find me outside! :)
Steven
Sales Development Representative
When I'm not calling letting agents, I'll be in the kitchen cooking in all sort of meals at home and have the US Office on repeat. Other than that you can find me in the pub with a Guinness watching any and all football.
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Tom
Junior Developer
I live out in the countryside and really love it out there. I love to get out on long hikes but also pizza so that is just as well!
Vennela
Customer Payments Advisor
Outside of work I love cooking food and spending some quality time with family and friends .
Will
Customer Support Advisor
I'm a big fan of sheep and I would love to own a few some day. If I'm not thinking about owning sheep I'm probably reading the latest murder mystery book or watering my plants.