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Meet The Team

Our Team

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Customer Support
Aaron Headshot

Aaron

Customer Support Advisor

Operations
Adam Headshot

Adam

Senior Customer Operations Assistant

Hi I'm Adam , I work mainly in closure of accounts in Customer Operations. Spare time I like socialising with friends and family and bit of a movie geek!!

People
Adam Headshot

Adam

People Advisor

I spend most of my time with Stan, my 3yo Border Collie. A few years ago, me and my fiancée bought an old, ugly house. Now we spend a lot of time (and money!) trying to bring it back to life.

Marketing
Ainsley Headshot

Ainsley

Designer

Customer Support
Alex Headshot

Alex

Customer Support Advisor

Operations
Allan Headshot

Allan

Customer Operations Assistant

Operations
Amber Headshot

Amber

Commercial Operations Assistant

Outside of work, I enjoy reading, writing, and cuddles with my elderly cat George (and my two other cats...and dog!) My Mastermind specialist subject would be Disney's Mulan.

Operations
Andrew Headshot

Andrew

Commercial Operations Team Leader

If you need to know any sports fact - I'm your guy! I watch all kinds of sport but if I had to narrow it down to my favourites it would be rugby union, football, darts and cricket (I realise that is still a lot).

Operations
Anthony Headshot

Anthony

Head of Commercial Operations

I have been at One Utility Bill since November 2016. I am the Head of Commercial Operations. We carry out audits, balance accounts and speak to our key suppliers.

Operations
Anthony Headshot

Anthony

Customer Operations Assistant

Marketing
Bec Headshot

Bec

Marketing Executive

Marketing
Becca Headshot

Becca

Marketing Executive

Operations
Ben Headshot

Ben

Customer Operations Team Leader

In my spare time, I play in a band, I also follow Newcastle United and am a lover of video games when I get a minute to play them.

Development
Ben Headshot

Ben

Junior DevOps Engineer

Sales
Brian Headshot

Brian

Sales Advisor

Operations
Bryn Headshot

Bryn

Operational Support Assistant

Executive Support
Cait Headshot

Cait

Executive Assistant to CEO

When I’m not at my desk, you will usually find me surrounded by my cats, watching a Netflix documentary and eating too much pizza.

Sales
Callum Headshot

Callum

Senior Sales Advisor

Hello my name is Callum, I was born in the North East but brought up in sunny Spain. Moved back to my forever home of Newcastle when I was 18 where I love to go out with friends and family. I like to play on my Playstation as well as binge watch sitcom's I've watched 1000 times before.

Partnerships
Casey Headshot

Casey

Partnerships Manager

When I'm not managing utilities, you'll either find me in a local pub sampling a few beers, eating pizza or cuddling with my black cat, Luna!

Customer Support
Catherine  Headshot

Catherine

Customer Support Advisor

Sales
Charlotte Headshot

Charlotte

Sales Advisor

Partnerships
Chloe Headshot

Chloe

Sales Development Representative

Senior Management
Chris Headshot

Chris

CEO & Co-Founder

One Utility Bill was founded in 2014 as a solution to an issue I had as a student renter. I’d love to list all the exciting things I do outside of work, but it turns out I’m quite a boring guy.

Development
Chris Headshot

Chris

Senior Developer

As my son likes to tell me, my favourite drinks are beer, coffee and chocolate milk. When not drinking those I like consuming music; new and old, watching cricket and hanging out in National Trust sites with the family (we are members, not trespassers).

Operations
Christine Headshot

Christine

Customer Operations Assistant

Operations
Courtney Headshot

Courtney

Customer Operations Team Leader

You can find me screaming along to early 2000's pop punk at Stay Gold, scrolling endlessly on TikTok or thinking about all the cats I'd own if I wasn't allergic.

Senior Leadership
Dale Headshot

Dale

CTO & Co-Founder

Although it's also my work, technology is also one of my biggest hobbies. I can be fun, honest. I've played at Glastonbury and Fuji Rocks festivals with my band Detroit Social Club - that's fun, right?

Customer Support
DeAjah Headshot

DeAjah

Customer Support Advisor

Executive Support
Ella Headshot

Ella

Executive Assistant - Operations

I love animals and all things true crime. Outside of work you'll find me taking walks along the quayside or watching the Real Housewives.

Customer Support
Ellie Headshot

Ellie

Customer Support Advisor

Development
Erik Headshot

Erik

Developer

I've been at OUB since 2020 and I love all things tech and breathing new life into old things. In my spare time you'll find me at the pub or tending to my chilli plants.

Sales
Erin Headshot

Erin

Sales Advisor - Fused

Operations
Esme Headshot

Esme

Operational Support Assistant

Development
Ethan Headshot

Ethan

Developer

Sales
Ethan Headshot

Ethan

Sales Advisor

Operations
Fin Headshot

Fin

Operational Support Assistant

Sales
George Headshot

George

Sales Advisor

Sales
Georgia Headshot

Georgia

Customer Retentions Advisor

Development
Graham Headshot

Graham

Senior Developer

I'm just your average chap; music, training, and craft beers are my thing. I've been cutting about One Utility Bill since 2018, and for the same amount of time, asking folk "have you turned it off and back on again"

Sales
Harry Headshot

Harry

Sales Advisor

Hi, I'm Harry from Edinburgh. I am a big technology geek and have a huge passion for music and football. I have recently returned from travelling the world.

Sales
Harry Headshot

Harry

Senior Customer Retentions Advisor

Customer Support
Heather Headshot

Heather

Customer Support Advisor

Operations
Holly-Jane Headshot

Holly-Jane

Commercial Operations Assistant

When I'm not dedicated to helping, I am a huge fan of Rugby, local pubs and all pets big and small!

Operations
India Headshot

India

Customer Operations Assistant

Customer Support
Isabelle Headshot

Isabelle

Customer Support Advisor

Finance
Ishani Headshot

Ishani

Finance Assistant

Hi I'm Ishani! When I'm not at my desk, I love to cook while watching The Office (American version, if you're wondering) for the millionth time. Otherwise, you'll catch me spending hours deciding what to watch on Netflix or at the pub having *few* pints!

Development
Jack Headshot

Jack

Head of Development

Hi! I'm Jack and I'm the Development Team Leader here at One Utility Bill. I work with the team to create cutting edge features for our products. Outside of work I enjoy going to gigs and festivals in the local area, and travelling up to Scotland for remote getaways!

Development
Jack Headshot

Jack

Developer

I’m always looking for an excuse to play some music or have a sing along! Otherwise I’m probably playing video games or trying out a new micro-pub.

Sales
Jack Headshot

Jack

Sales Team Leader

Customer Support
Jake Headshot

Jake

Customer Support Team Leader

Hi I'm Jake one of our Customer Support Team leaders here at One Utility Bill. When I'm not at my desk making sure our customers are having the best experience possible you will find me in my kitchen cooking!

Development
James Headshot

James

Junior UX/UI Designer

Born and raised in the North East, When I’m not designing stuff on a screen I'm usually seen trying to improve my golf handicap, enjoying a pint and watching sports. Football and F1 mostly!

Operations
James Headshot

James

Customer Operations Assistant

Finance
Jamie Headshot

Jamie

Finance Manager

Moved to the North East in 2018, Big football fan, enjoy watching and attempting to play. Weekends will find me out for walks in the countryside stopping at a nice pub or at the coast for a coffee and a wander with friends.

Operations
Jess Headshot

Jess

Customer Operations Team Leader

I am usually found with a book in my hand. Also a huge lover of chocolate, true crime podcasts and documentaries and the MotoGP.

Development
Joanna Headshot

Joanna

Developer

Finding solutions to complex problems and team activities are two things I love and I’m fortunate to spend my day doing both at OUB. Outside of work I enjoy roaming the Lakes with my family.

Sales
Jodie Headshot

Jodie

Sales Team Leader

Out of work, I like going to the pub. An interesting fact about me is that I can spell Mississippi backwards really quickly - It does get harder after a few drinks though!

Development
Joe Headshot

Joe

Senior DevOps Engineer

I love cooking new recipes while binge-watching episodes of MasterChef for inspiration! I'm a Peroni enthusiast, and enjoy discovering new music (mostly hiphop).

Sales
Josh Headshot

Josh

Sales Advisor

Operations
Kara Headshot

Kara

Customer Operations Assistant

Customer Support
Katie Headshot

Katie

Customer Support Advisor

Sales
Kaysie Headshot

Kaysie

Sales Team Leader

I have two small humans to run around after, ferrying them to Swimming lessons and Football so I don't have many Hobbies.

Development
Kieron Headshot

Kieron

Senior Developer

I’m responsible for developing the APIs, managing our servers and improving internal automated processes.

People
Kirsty Headshot

Kirsty

People Manager

Outside of work you'll find me at the beach or in a forest walking my Goldendoodle Nala rain or shine. I'm also partial to cycling which I like to call mountain biking but I definitely don't cycle up mountains.

Partnerships
Kristian Headshot

Kristian

Business Development Manager

In my spare time I mainly watch, talk about or play football. I'm a big Sheffield Wednesday fan, so I get let down by them on a weekly basis. If I'm not doing that, I am probably on a walk with my Westie, Obi.

Operations
Kristy Headshot

Kristy

Customer Operations Manager

Out of the office, I am the Co-founder of NE Sporting Events which organises sporting events throughout the region. If I'm not planning an event I'll be sat watching Love after Lockup - I am a reality telly addict!

Sales
Lachlan Headshot

Lachlan

Sales Advisor

Sales
Laura Headshot

Laura

Sales Advisor

Operations
Lee Headshot

Lee

Commercial Operations Assistant

Senior Leadership
Lewis Headshot

Lewis

Head of Product

Hi, I'm Lewis - product nerd, dog dad, closet metalhead. I originally studied to become an architect and my first ever job landed young me a swanky design credit for Newcastle City Library, however, I was more interested in computers and gaming, which drew me into the tech space. I've been working in the industry for just over 12 years; as a QA tester, designer and product manager, building things that (hopefully) make a positive difference in people's lives. Outside of work, I love it when my car breaks so I can pretend I'm a mechanic, I enjoy strength training (which gives me an excuse to eat everything), and I play guitar in a band of old men making nasty music. I'm excited to be part of a local business that I've watched grow from strength to strength, and to see what the future brings!

Operations
Liam Headshot

Liam

Commercial Operations Assistant

Sales
Lorena Headshot

Lorena

Sales Team Leader

I’m an outdoors lover, always up for a hike or adventure, and I have also recently started to take dips in the sea (as a Spaniard, this is quite a milestone as weather is not quite the same I was used to) :)
Any dog friendly plan is my kind of plan, with the exception of the cinema. I rescued a dog a year and a half ago, and I’m obsessed with the little one.
I come from managing a sales and retention team, and have also managed large teams in the past during my time in hospitality.

Operations
Maia Headshot

Maia

Operational Support Assistant

Customer Support
Maisy Headshot

Maisy

Customer Support Advisor

Development
Manish Headshot

Manish

Senior Developer

Big fan of sports! Both watching & playing them. Cricket, badminton, football and basketball to name a few. I might be the shortest player on the basketball court but I'm pretty good!

Partnerships
Marcus Headshot

Marcus

Sales Development Representative

Marketing
Matt Headshot

Matt

Performance Marketing Manager

People
Melanie Headshot

Melanie

Office Manager

When I am not at work, I love relaxing and simply being at home! I love delving into a new series, going to the cinema, baking & cooking and spending time with with my partner & family.

Marketing
Mell Headshot

Mell

Brand Manager

I mostly like TTRPGs, elves, baking, and hanging upside down from silks or a hoop. Does getting tattoos count as a hobby?

Development
Michael Headshot

Michael

Junior Developer

Operations
Millie Headshot

Millie

Senior Commercial Operations Assistant

Customer Support
Millie Headshot

Millie

Customer Support Advisor

Customer Support
Milly Headshot

Milly

Customer Support Advisor

People
Natasha Headshot

Natasha

Office Assistant

I am a fun, outgoing person who likes to take part in triathlon events and I go to the gym. I have recently taken up felting as a hobby to relax and wind down on an evening. Here to help with a smile on my face.

Operations
Nathan Headshot

Nathan

Customer Operations Assistant

People
Niamh Headshot

Niamh

Office Administrator

Sales
Noah  Headshot

Noah

Sales Advisor

Senior Leadership
Oliver Headshot

Oliver

Head of Marketing

Sales
Olivia Headshot

Olivia

Fused Sales Manager

I go out for food and drinks way too much and because of that, I go to the gym a lot. One embarrassing fact about me is that on my first ever driving lesson I crashed the car - I'm better now I promise!

Sales
Olivia Headshot

Olivia

Customer Retentions Advisor

Customer Support
Owen Headshot

Owen

Customer Support Advisor

Customer Support
Paul Headshot

Paul

Customer Support Team Leader

Development
Pawan Headshot

Pawan

Developer

Customer Support
Phillip Headshot

Phillip

Customer Support Team Leader

Outside of work my biggest hobbies are Video games, Rugby and Football. Unfortunately my biggest love of them all is Hartlepool United!

Customer Support
Pranil Headshot

Pranil

Customer Support Advisor

Development
Rebecca Headshot

Rebecca

UX/UI Designer

I have a big, daft white Labrador called Barney who I love taking out for long walks on the beach. A couple of fun facts about me is that I used to do competitive figure skating before uni, and I could also ride a unicycle!

Senior Leadership
Rob Headshot

Rob

Finance Director

Joining OUB as the company FD in Nov 20 in the middle of a global pandemic was an interesting challenge to say the least! Football coach, Treasurer, gardener, dad & husband in my free time.

Operations
Ruta Headshot

Ruta

Senior Customer Operations Assistant

I am Lithuanian adopted by Geordies. On my days off, you can find me eating all the pizza at Gingerino's or buying plants and espresso martinis at Horticulture! I am working on my creative photography projects and binging 'The Office', 'Brooklyn 99' or 'Parks and Recreation' on Netflix.

Partnerships
Sabah Headshot

Sabah

Partnership Success Executive

Development
Sagar Headshot

Sagar

Lead Developer

Football, video games, guitar & chess - are all things you'll find me doing outside of work! If there was ever a Football video game that could be controlled via a guitar whilst dressed as a chess piece - I'd lose my mind.

Sales
Sam Headshot

Sam

Sales Advisor

Customer Support
Sarah Headshot

Sarah

Customer Support Manager

Outside of work you will usually find me out for long walks with the family or having a nice glass of wine with the girls. I am also a massive Newcastle united fan and love going to the matches! Give me an away day anyday!

Customer Support
Scott Headshot

Scott

Senior Customer Support Advisor

Other than renewing your One Utility Bill package, I'm probably at a bar or out for food. Obsessed with all things music related, especially following my fave music artists around the country on tour.

Sales
Sean Headshot

Sean

Sales Advisor - Fused

Senior Leadership
Shay Headshot

Shay

Operations Director

I have a really daft Irishdoodle who I try to train and fail miserably - good thing he is cute. A fun fact about me is that I was Archery Captain in High School - think Katniss Everdeen but 1000x better!

Sales
Sky Headshot

Sky

Sales Advisor

Partnerships
Sophie Headshot

Sophie

Senior Success Executive

Happiest when at the pub, exploring a new city (the latest was Venice) or socialising with my friends!

Partnerships
Steven Headshot

Steven

Sales Development Representative

Customer Support
Taibah Headshot

Taibah

Customer Support Advisor

Development
Tom Headshot

Tom

Junior Developer

Customer Support
Vennela  Headshot

Vennela

Customer Support Advisor

Sales
Viktoria Headshot

Viktoria

Senior Sales Advisor

Hi, i'm Vika. I love music and art. If i'm not working then I'm either seeing my friends and going to new places and learning new things or playing music and making art. I am a creative genius, as one would describe themselves. I speak 3 languages and love making dollaaa.

Customer Support
Will Headshot

Will

Customer Support Advisor

Partnerships
Will Headshot

Will

Business Development Manager

Get in touch

If you would like to hear more about our services, get in touch today and our team will be more than happy to help!