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Meet The Team

Our Team

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Customer & Partner Support
Aaron Headshot

Aaron

Customer Support Advisor

I am a proud owner of three pets, and a plant enthusiast! 

OUB Sales
Abibat Headshot

Abibat

Sales Advisor

I love a good puzzle, great food and spending time in nature basking in its creativity (when the weather is right)!

Customer Operations
Adam Headshot

Adam

Senior Customer Operations Assistant

Hi I'm Adam , I work mainly in closure of accounts in Customer Operations. Spare time I like socialising with friends and family and bit of a movie geek!!

People
Adam Headshot

Adam

People Manager

Lover of food, Border Collies, CrossFit and country music. In a past-life, I’ve had the pleasure of travelling Peru, USA, Cambodia, Vietnam, Thailand and India. Being a brand new dad to a lovely little boy called Seb, you can most likely find me near the coffee machine in the office.

OUB Sales
Adam Headshot

Adam

Sales Advisor

Someone who loves a challenge. That’s why I’m a Toon fan born and raised in the Ashley era. Serious eater of food, anyone who’s seen the pictures of me as a kid would agree. I speak three languages: English, Spanish and Geordie.

Development
Afjalur Headshot

Afjalur

Full-Stack Developer

Apart from coding, I'm a big fan of travel and adventures. When I'm not exploring new places, you'll probably find me hooked on some gripping non-fiction books. And here's a fun fact – back in the day, I used to enjoy sketching, turning the world around me into paper art.

Marketing
Ainsley Headshot

Ainsley

Designer

Outside of work, I'll still be happily on my laptop either making music in Ableton or experimenting with the 3D software Blender. I love spending time in the kitchen cooking some good food but most importantly spending quality time with my fiancée, our dogs and family.

Customer & Partner Support
Aishat Headshot

Aishat

Customer Support Advisor

Customer & Partner Support
Alex Headshot

Alex

Customer Support Advisor

Outside of work, I'm into my MMA & Boxing! However, most of my spare time is travelling to watch the greatest football team in the world...Stoke City FC!!

Customer Operations
Allan Headshot

Allan

Customer Operations Assistant

During my free time and if the weather permits, I love going around different places with my bicycle and mostly playing badminton with my wife.

Commercial Operations
Amber Headshot

Amber

Commercial Operations Assistant

Outside of work, I enjoy reading, writing, true crime & history podcasts, and cuddles with my elderly cat George. My Mastermind specialist subject would be Disney's Mulan.

OUB Sales
Amber Headshot

Amber

Sales Advisor

Fun Fact About me I love Traveling and being a tourist. I also have a slight obsession with Dunks and Jordans :)

Partnerships
Amie  Headshot

Amie

Partnerships Team Leader

A lover of all things outdoors, especially hiking and running, you can usually find me in the Lake District or doing laps of the Quayside! Foodie at heart and an absolute sucker for a glass (bottle) of wine!

Commercial Operations
Andrew Headshot

Andrew

Commercial Operations Team Leader

Outside of work, I enjoy reading, pub quizzes, seeing live music and also putting myself through the trauma of watching Newcastle United/Falcons most weekends!

Customer & Partner Support
Andrew Headshot

Andrew

Customer Support Advisor

I have been working at OUB since July where I started in the Sales team and then later moved into the Customer Support team. I have enjoyed meeting everyone who works here and have really enjoyed my time here so far. My main interests consist of basketball and live music :)

Commercial Operations
Anthony Headshot

Anthony

Head of Commercial Operations

I have been at One Utility Bill since November 2016. I am the Head of Commercial Operations. We carry out audits, balance accounts and speak to our key suppliers.

Customer Operations
Anthony Headshot

Anthony

Customer Operations Assistant

Outside of work I enjoy cooking, music and going on countryside walks.

Customer Operations
Ben Headshot

Ben

Customer Operations Team Leader

Hi I'm Ben, I am a team leader in charge of our Warehouse and all things Broadband. Outside of work I'm a musician (and a drummer.) I'm a huge NUFC fan and I love reading Fantasy and Crime novels!

Development
Ben Headshot

Ben

Junior DevOps Engineer

My job is to make sure that all of our servers stay up! Outside of work, I'm a huge music fan, playing guitar and collecting vinyls. I also play 5-a-side football at the Gateshead Powerleague (sometimes breaking my wrist).

Development
Ben Headshot

Ben

Business Analyst

A numbers nerd who enjoys staying active and puzzle solving.

Partnerships
Ben Headshot

Ben

Partnerships Success Executive

I see myself as an optimistic and evolving individual, always eager to grow. I thrive on stimulating conversations and enjoy engaging in outgoing activities, but I'm also happy being furniture at home. I love playing chess in my spare time and aim to excel in all my endeavours while uplifting those around me. I'm always looking forward to tomorrow while savouring today.

OUB Sales
Beth  Headshot

Beth

Sales Advisor

Outside the office, you can usually find me hunting down the best foodie spots, unwinding at the pub, or getting lost on long walks (usually to justify my last foodie indulgence)!

Retentions
Bryn Headshot

Bryn

Customer Retentions Advisor

The word limit on these can't truly capture my essence. Though if you ask others they'd be able to describe me with one word, "Annoying".

Executive Support
Cait Headshot

Cait

Executive Assistant to the CEO

When I’m not at my desk, you will usually find me surrounded by my cats, watching a Netflix documentary and eating too much pizza.

Fused Sales
Callum Headshot

Callum

Senior Sales Advisor

Apart from telling every soul in sight that I was brought up in Spain, I enjoy travelling to places where I get easily scammed and enjoy watching my hometown team Elche FC, and questioning why I love the sport of football.

Retentions
Callum Headshot

Callum

Customer Retentions Advisor

Hi I'm Callum, I deal with the renewals and cancellations of OUB packages. Outside of work you'll either find me at home cooking a meal or gaming. If I'm not at home I'll probably be 2 stepping at a drum and bass event!

Partnerships
Casey Headshot

Casey

Partnerships Manager

When I'm not managing utilities, you'll either find me in a local pub sampling a few beers, eating pizza or cuddling with my black cat, Luna!

Customer & Partner Support
Catherine  Headshot

Catherine

Customer Support Advisor

Happiest with some good food and a cocktail in my hand :)

Partnerships
Charlotte Headshot

Charlotte

Partnerships Success Executive

Outside of work you can find me either cooking some delicious vegan scran, painting up a storm, or watching whatever my latest Netflix obsession is (probably a random show from 10 years ago)!

Partnerships
Chloe Headshot

Chloe

Sales Development Representative

Im a total sucker for some sunshine, and I HATE the cold. I've got 2 puppy Lhasa Apso's, Ollie and Freddie, who are my whole world. I spend most of my time taking them on adventures at the weekends, Believe it or not, they both LOVE the Metro for some reason! I used to be a professional swimmer for Newcastle City, but now I just swim for pleasure.

Senior Leadership
Chris Headshot

Chris

CEO & Co-Founder

One Utility Bill was founded in 2014 as a solution to an issue I had as a student renter. I’d love to list all the exciting things I do outside of work, but it turns out I’m quite a boring guy.

Development
Chris Headshot

Chris

Engineering Manager

As my son likes to tell me, my favourite drinks are beer, coffee and chocolate milk. When not drinking those I like consuming music; new and old, watching cricket and hanging out in National Trust sites with the family (we are members, not trespassers).

Non-Executive Directors
Chris Headshot

Chris

Non-Executive Director

Customer Operations
Christine Headshot

Christine

Customer Operations Assistant

In my spare time I love to play and snuggle with our two dogs. One is 9 months and very naughty, so a lot of time is spent stopping her eating the house! Then at night it is a battle to get enough duvet as the four of us are all in bed together, but wouldn't have it any other way.

Customer Operations
Courtney Headshot

Courtney

Customer Operations Team Leader

You can find me screaming along to early 2000's pop punk at Stay Gold, scrolling endlessly on TikTok or thinking about all the cats I'd own if I wasn't allergic.

Senior Leadership
Dale Headshot

Dale

CTO & Co-Founder

Although it's also my work, technology is also one of my biggest hobbies. I can be fun, honest. I've played at Glastonbury and Fuji Rocks festivals with my band Detroit Social Club - that's fun, right?

Collections
Dan Headshot

Dan

Customer Payments Advisor

When I am away from the office, I 'enjoy' watching Huddersfield Town play and having a 2 step in City Vaults. Oi Oiiiiii!

Customer & Partner Support
DeAjah  Headshot

DeAjah

Customer Support Advisor

Collections
Deane Headshot

Deane

Collections Team Leader

Im a very outgoing down to earth lad, love newcastle and football in general, also pretty damn good at pool/snooker. Also sick on the MIC.

OUB Sales
Dominic Headshot

Dominic

Sales Advisor

Executive Support
Ella Headshot

Ella

Executive Assistant to the Director of Growth & Sales

I love learning a little bit of everything and can be a bit of a perfectionist. Especially interested in history and archaeology; You’ll always find me in a museum wherever I go on holiday! I also love baking and trying out new recipes, caveat of vegan recipes only!

Customer & Partner Support
Ellie Headshot

Ellie

Senior Customer Support Advisor

Whenever I'm not hunched over my desk, you can catch me spending an unhealthy amount of time obsessing over my cats and planning my next holiday

Customer & Partner Support
Ellie Headshot

Ellie

Customer Support Advisor

Customer & Partner Support
Erica Headshot

Erica

Customer Support Advisor

When I'm not offering first class customer service to our customers, you can find me reading my way through in Newcastle City Library or in the pub with my friends.

Development
Erik Headshot

Erik

Developer

I've been at OUB since 2020 and I love all things tech and breathing new life into old things. In my spare time you'll find me at the pub or tending to my chilli plants.

Fused Sales
Erin Headshot

Erin

Senior Sales Advisor

Eating, sleeping, reading, and drinking at the pub is pretty much how I spend most of my free time - riveting stuff, I know!

Executive Support
Esme Headshot

Esme

Executive Support Assistant

In my free time you can find me doing something creative, whether that be cooking or crochet, painting or pottery. I will always be somewhere making a mess!

Development
Ethan Headshot

Ethan

Developer

I am usually making sure all of our online services look awesome! My love is Rugby Union, where I play at club level, taking my dog on long walks around the fields, and listening to a mix of old rock classics and nu metal.

Growth & Sales
Ethan  Headshot

Ethan

Growth Sales Advisor

I was raised in a house with a massive passion for football and mixed martial arts which all grew onto on me. Not only do I support the best team in the world (Newcastle United), but my favourite part of the weekend is getting to watch them play.

OUB Sales
Evelyn Headshot

Evelyn

Sales Advisor

Sales Support
Ewan Headshot

Ewan

Sales Support Advisor

Big fan of football, movies, and above all else supporting sales! On the weekends you can find me out and about soaking up the north east sun and beating everyone else in the office in fantasy football. I was born in Fused Sales, but I was made in Sales Support!

Sales Support
Fin Headshot

Fin

Operational Support Assistant

I am usually at the pub full time, but in my spare time I work for the Operational Support Team. Big fan of music, video games, films, boxing and I play the guitar every now and then.

Customer & Partner Support
Francesca Headshot

Francesca

Customer Support Advisor

My name is Fran, I'm part of the Customer Support team. Outside of work, I love practising my instruments, doing art and running, or catching up with my friends at the pub.

OUB Sales
Frazan Headshot

Frazan

Sales Team Leader

OUB Sales
George Headshot

George

Sales Advisor

When I'm not in work delivering the best and most up to date advice on how to get your utilities set up, you can find me cooking at home, on a trail run or (more likely) down the pub having a boogie with mates.

Retentions
Georgia Headshot

Georgia

Customer Retentions Advisor

Customer & Partner Support
Gintare Headshot

Gintare

Customer Support Advisor

Development
Graeme Headshot

Graeme

Lead UX/UI Designer

Hey! I moved to Newcastle in 2003. Outside of work I like listening to 6 Music, cool tech, gaming, sci-fi, spiced rum and keeping creative in the garden or the kitchen.

Development
Graham Headshot

Graham

Senior Platform Engineer

I'm just your average chap; music, training, and craft beers are my thing. I've been cutting about One Utility Bill since 2018, and for the same amount of time, asking folk "have you turned it off and back on again?"

OUB Sales
Harry Headshot

Harry

Sales Advisor

Hi, I'm Harry from Edinburgh. I am a big technology geek and have a huge passion for music and football. I have recently returned from travelling the world.

Retentions
Harry Headshot

Harry

Retentions Team Leader

DND Monday to Friday, Rise on a Saturday, pondering life choices on Sunday.

Customer & Partner Support
Heather Headshot

Heather

Senior Customer Support Advisor

Likes: My cat (Zsa), good wine, old movies, spontaneous adventures and Twilight, of course.
Dislikes: Olives and Team Jacob supporters.

Commercial Operations
Holly-Jane Headshot

Holly-Jane

Commercial Operations Assistant

I am a huge fan of rugby and local pubs.

People
Imogen Headshot

Imogen

People Administrator

Hey! I moved to Newcastle last year from the middle of nowhere - love being around civilization! When I’m not working I have my hands full with my 2 little ones and the third child, Jamie!

Customer Operations
India Headshot

India

Senior Customer Operations Assistant

When I'm not working at my desk I enjoy making music in my free time, cooking, and watching repeats of Peep Show, IT Crowd and Fresh Meat - I may be biased, but Brits do have an elite sense of humour!

Customer & Partner Support
Isabelle Headshot

Isabelle

Customer Support Advisor

In my spare time you will find me either playing video games or spending time with my dog and family`

Finance
Ishani Headshot

Ishani

Assistant Management Accountant

Hi I'm Ishani! When I'm not at my desk, I love to cook while watching The Office (American version, if you're wondering) for the millionth time. Otherwise, you'll catch me spending hours deciding what to watch on Netflix or at the pub having *few* pints!

Development
Jack Headshot

Jack

Head of Development

Hi! I'm Jack and I'm the Development Team Leader here at One Utility Bill. I work with the team to create cutting edge features for our products. Outside of work I enjoy going to gigs and festivals in the local area, and travelling up to Scotland for remote getaways!

Development
Jack Headshot

Jack

Developer

Outside of work, you'll mostly find me out at one of Newcastle's many micro-pubs - watching football, trying out a new absurdly strong craft beer or singing and playing piano at an open mic night!

Fused Sales
Jack Headshot

Jack

Sales Team Leader

When I’m away from the office, I enjoy creating all kinds of content for social media and getting lost into a good TV series or film!

OUB Sales
Jack Headshot

Jack

Sales Advisor

Resident Mackem of the sales department! Love my football, motorsport and music of all kinds. Usually found belting out Tears for fears in whichever karaoke bar is closest.

Development
James Headshot

James

UX/UI Designer

Born and raised in the North East, When I’m not designing stuff on a screen I'm usually seen trying to improve my golf handicap, enjoying a pint and watching sports. Football and F1 mostly!

Customer Operations
James Headshot

James

Customer Operations Assistant

When not at work I will be keeping myself entertained with some sort of media, may it be books, movies, music, video games or TV series there'll be something holding my attention otherwise you can bet I'm sleeping!

Finance
Jamie Headshot

Jamie

Finance Manager

Moved to the North East in 2018, Big football fan, enjoy watching and attempting to play. Weekends will find me out for walks in the countryside stopping at a nice pub or at the coast for a coffee and a wander with friends.

Collections
Jamie Headshot

Jamie

Customer Payments Advisor

6 foot 6 with more tattoos than sense. When I'm not at work, you'll find me in the gym. See you there!

Customer Operations
Jess Headshot

Jess

Customer Operations Team Leader

I am usually found with a book in my hand. Also a huge lover of chocolate, true crime podcasts and documentaries and the MotoGP.

Development
Joanna Headshot

Joanna

Developer

Finding solutions to complex problems and team activities are two things I love and I’m fortunate to spend my day doing both at OUB. Outside of work I enjoy roaming the Lakes with my family.

Development
Joe Headshot

Joe

Principal DevOps Engineer

I love cooking new recipes while binge-watching episodes of MasterChef for inspiration! I'm a Peroni enthusiast, and enjoy discovering new music (mostly hiphop).

OUB Sales
Josh Headshot

Josh

Sales Advisor

Customer Operations
Kara Headshot

Kara

Customer Operations Assistant

Here are the quick facts so you can get back to clicking through the photos; You can usually find me at a desk either or playing video games. I'm a total geek and proud of it! I wear mismatching socks and I am judgemental... when it comes to T-Bone steaks :)

Customer & Partner Support
Katie Headshot

Katie

Customer Support Advisor

Outside of work, you'll find me screaming along to Taylor Swift or cuddling with my cat Bennie. I enjoy listening to true crime podcasts and reading. I am also a massive Stoke City FC fan.

OUB Sales
Kaysie Headshot

Kaysie

Sales Team Leader

In my spare time I enjoy going on long walks with my family and Rottweiler pup called Max. When I'm not working or going on walks I often find myself in the gym watching my kids train in Muay Thai boxing for their inter-club fights.

Growth & Sales
Kelly Headshot

Kelly

Growth Team Leader

I relocated to the North East 14 years ago and still don't understand 50% of what people say. I like hikes and walks on the beach, Catherine Cookson books, early nights. My Guilty pleasure is reality TV, The Real Housewives and Jersey Shore.

Development
Kieron Headshot

Kieron

Principal Developer

Code whisperer by day, meme curator by lunch. Solving payments puzzles & dispensing questionable life advice to junior devs since 2017. P.S. I may or may not have hidden a Rickroll somewhere in the company codebase.

Senior Leadership
Kirsty Headshot

Kirsty

Head of People

Outside of work you'll find me at the beach or in a forest walking my Goldendoodle Nala rain or shine. I'm also partial to cycling which I like to call mountain biking but I definitely don't cycle up mountains.

Customer Operations
Kristy Headshot

Kristy

Customer Operations Manager

I'm a massive Newcastle United & Darts fan. I love spending time with family and taking our little dog Benny for walks along the beach. When I'm not out and about you can find me napping or watching true crime.

Sales Support
Kyle Headshot

Kyle

Sales Support Advisor

I love badminton, music, TV shows, concerts, and animals. Originally from Myanmar but Newcastle has my heart now!

OUB Sales
Laura Headshot

Laura

Sales Advisor

Originally from Harrogate, I've been living in Newcastle for the last 2.5 years and am loving it! I enjoy exploring the local area, Chopwell Wood and Kielder Water are firm favourites of mine. On a typical Saturday I'll be bouncing around at a bottomless brunch but I'm also a granny at heart and love nothing more than being tucked up with a good book!

Commercial Operations
Lee Headshot

Lee

Commercial Operations Assistant

Lover of photography, Film Noir, and the salt n' vinegar crisp. I spend 80% of my time in front of a computer screen with a severe creative headache, and the other 20% of it trying to persuade my cat to pay some rent. Negotiations are ongoing.

Customer Operations
Leon Headshot

Leon

Customer Operations Assistant

Outside of work I'm either sat being a nerd playing video games, photo editing or out performing in drag as my alter ego SXARLETT. Have a slight obsession with The Golden Girls and a gin and lemonade.

Fused Sales
Leonie Headshot

Leonie

Fused Sales Manager

I spend my free time at the gym and aerial arts. If not being active you will find me spending time with my little girl and husband usually on a muddy dog walk!

Commercial Operations
Liam Headshot

Liam

Commercial Operations Assistant

When I'm not at work, I love hanging out with dogs, staying in the loop with all the cool new tech stuff, and diving deep into the wonderful worlds of science fiction, gaming, and other fun nerdy interests.

OUB Sales
Liam Headshot

Liam

Sales Advisor

Big Newcastle fan who enjoys climbing, good food and music.

OUB Sales
Louis Headshot

Louis

Sales Advisor

OUB Sales
Lucy Headshot

Lucy

Sales Advisor

When I'm not working, you'll probably find me coming last place at a pub quiz, embarrassing myself on a dance floor or on stage murdering karaoke. If I'm not doing that I'm probably in PJ's binge-watching horror films. There's no in between!

Sales Support
Madelynn Headshot

Madelynn

Sales Support Advisor

Lover of cats (especially my cat John!) and events organisation. I've been spending a lot of time recently brushing up on coding skills from University and solving large maths puzzles with those skills!

Customer & Partner Support
Maisy Headshot

Maisy

Customer Support Advisor

Originally from the South West, but moved up to the North East for uni and decided to stick around! I like fibre arts, the colour orange, Discworld books, and re-doing my nails.

Partnerships
Marcus Headshot

Marcus

Sales Development Representative

Outside of work you'll find me nursing a holy nectar (Guinness), nailing a karaoke performance (opinions vary), or cooking up some wonders in the kitchen (again, opinions vary).

Marketing
Matt Headshot

Matt

Performance Marketing Manager

I'm owned by two cats called Merle and Eddie. When I'm not lifting boxes of flowers for my wife who is a florist, I spend my time painting Warhammer or gaming; especially MMOs and survival games. You can usually find me at my desk with 200 browser tabs open!

People
Matty Headshot

Matty

Office Administrator

When I’m not at work you can usually find me playing football or seeing my mates on the weekend to watch it instead. I am a Manchester City fan (don’t let that affect your opinion on me too much), so this usually devolves into arguments about whatever ridiculous things the lads decide to try and wind me up about. 

Development
Matty  Headshot

Matty

Sales Advisor

I'm originally from Cheshire and graduated from Newcastle Uni last year. I love football and fancy myself as a bit of a chef. On the weekend you would probably find me trying a new restaurant in town.

People
Melanie Headshot

Melanie

Office Manager

I am originally from Vienna but have called Newcastle my home for over 9 years now, so I feel like an honorary Geordie! I love anything food and travel related and have been lucky enough to have travelled a lot over the years, but I still have (what feels like) an endless list of places I'd like to travel to and new restaurants I'd like to try!

Marketing
Mell Headshot

Mell

Brand Manager

I enjoy elves, Milkybar buttons, and RPG character creation screens. I'm also an aerialist, so spend a lot of my free time finding new ways to hang upside down. Does getting tattoos count as a hobby? 

Development
Michael Headshot

Michael

Developer

Avid fan of anything sporting related and having a laugh with my mates. Often in the team I am accused of being the initiator of the regular visits to our local watering holes but I am not sure where that came from.

Development
Michael Headshot

Michael

Senior Front End Developer

I'm just a regular Joe with an affinity for good food and good music. Outside of work, you'll probably catch me getting immersed in video games or my favourite shows.

Sales Support
Millie Headshot

Millie

Sales Support Team Leader

My name is Millieboo (yes it's my real name) I am happiest when I am amongst the trees with my two staffy dog pals, Dexter and Hughie.

Customer & Partner Support
Millie Headshot

Millie

Customer Support Advisor

If I'm not delivering 5 star service to our customers, I'm out having a boogie with my pals or attempting to eat my way through Newcastle.

Customer & Partner Support
Milly Headshot

Milly

Customer Support Advisor

In my freetime i enjoy kickboxing or being back at Wilko to attempt another DIY project...which has never ended in me doing it myself!

Customer Operations
Nathan Headshot

Nathan

Customer Operations Assistant

In my spare time I like playing very loud music, much to the dismay of my neighbours. You can probably find me at most rock gigs in Newcastle, or at Tesco enjoying a fine meal deal.

Non-Executive Directors
Nick Headshot

Nick

Non-Executive Director

Senior Leadership
Nicki Headshot

Nicki

Head of Operations

I’m passionate about keeping things running smoothly. When I’m not at work, you’ll find me riding my horse Charlie, hitting the gym, or enjoying the great outdoors.

OUB Sales
Noah  Headshot

Noah

Sales Advisor

Outside of getting our customers the best deal possible, I'm into country sports. This goes really well with my other hobby which is "quality assurance" for cask ale. I'm big on history, and also have an endless collection of vinyl records.

Senior Leadership
Oliver Headshot

Oliver

Head of Marketing

Dad of two. From the South now happily relocated in the North. Lover of horror films, 80's metal and Amazon Prime.

OUB Sales
Olivia Headshot

Olivia

One Utility Bill Sales Manager

Originally from Yorkshire but I have lived in Newcastle for over 10 years now so I now class myself as an honorary Geordie. You’ll find me spending time with my partner and our 4 year old Cockapoo, Nova - usually taking her on a walk that ends with a pint and a pub lunch. I also love going on holiday to hotter climates as it gets pretty cold up North!

Executive Support
Olivia Headshot

Olivia

Executive Support Assistant

I love exploring Newcastle and visiting my favourite food places (shout out Francesca's!). Other than that, I will be back home in the Lakes with my family and dogs.

Fused Sales
Olly Headshot

Olly

Sales Advisor

Outside of work I'm a massive football and Newcastle United fan so my moods are often dependant on how they get on at the weekend! I also love going to the pub, eating good food, and spending time with my friends and family.

OUB Sales
Oussama Headshot

Oussama

Sales Advisor

Moroccan lad in the northeast.
Football and mixed martial arts lover.

Customer & Partner Support
Owen Headshot

Owen

Customer Support Advisor

I'm Owen! I'm big into Football, films and music. Love a concert or rave, and I've been a season ticket holder at Newcastle United for 10+ years!

Customer & Partner Support
Paul Headshot

Paul

Customer Support Team Leader

When I'm not at my desk supporting our customers or bouncing around the office supporting our teams I like to constantly redecorate my house and I also collect butterflies!

Finance
Pauline Headshot

Pauline

Finance Administrator

Some favourite things include: mayonnaise, playing the radio, cooking, gigs. Some least favourite things: tiny dogs, sugar in my coffee, being outside when it's over 22C.

Development
Pawan Headshot

Pawan

Developer

Embracing a calm and thoughtful vibe, I love writing meaningful code and contributing my unique perspective. You'll often find me immersed in books, movies, and series, where my creativity finds its wings.

Customer Operations
Pete Headshot

Pete

Customer Operations Assistant

Hey I'm Pete from Chicago. My spare time is dedicated to traveling with my fiancée, playing card games with friends and attempting to keep my bonsai and pepper plants alive.

Customer Research
Peter Headshot

Peter

Customer Researcher

If it has an engine and two or more wheels, I can probably find a way to lose skin and money on it. I once made a light aircraft pirouette while landing! I love a National Trust day trip.

OUB Sales
Philip Headshot

Philip

Sales Advisor

Massive toon fan and proud Geordie. Most of my spare time is spent with my two springer spaniels Simba and Max and weekends are reserved for red wine.

Customer & Partner Support
Phillip Headshot

Phillip

Customer Support Team Leader

Outside of work my biggest hobbies are Video games, Rugby and Football. Unfortunately my biggest love of them all is Hartlepool United!

OUB Sales
Rajib Headshot

Rajib

Sales Advisor

Development
Rebecca Headshot

Rebecca

UX/UI Designer

I have a big, daft white Labrador called Barney who I love taking out for long walks on the beach. A couple of fun facts about me is that I used to do competitive figure skating before uni, and I could also ride a unicycle!

Senior Leadership
Rob Headshot

Rob

Finance Director

Joining OUB in Nov 20 during a global pandemic was interesting! Proud of our achievements since then. Always excited to face the next challenge with a great bunch of people. Dad/husband in my free time plus football coach, treasurer and gardener. I sleep when I can fit it in!

Customer Operations
Ruqaiya Headshot

Ruqaiya

Customer Operations Assistant

I love reading, playing video games, and listening to a good fiction podcast, any excuse to get lost in a story. Being new to the UK, I enjoy exploring the country in my time off and sharing all my shiny new experiences with my family and friends!

Development
Sagar Headshot

Sagar

Lead Developer

Football, video games, guitar & chess - are all things you'll find me doing outside of work! If there was ever a Football video game that could be controlled via a guitar whilst dressed as a chess piece - I'd lose my mind.

Retentions
Sam Headshot

Sam

Customer Retentions Advisor

Originally from Oxfordshire and moved to Newcastle in 2019 - I've never looked back! When not trying to think of something to write in my One Utility Bill bio, you'll find me engaged in a series of (supposedly) "boring" activities: reading, exercising, and annoying my partner with my presence. I joined the retentions team at OUB in 2024.

Customer & Partner Support
Sarah Headshot

Sarah

Customer Support Manager

Outside of work you will usually find me out for long walks with the family or having a nice glass of wine with the girls. I am also a massive Newcastle united fan and love going to the matches! Give me an away day anyday!

Collections
Scott Headshot

Scott

Senior Customer Payments Advisor

You can find me screaming about Taylor Swift or Charli XCX, or keeping on top of our customers' payments. I'm the funniest person I know and I love Rupaul's Drag Race as well. XOXO Gossip Girl

Fused Sales
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Sean

Sales Advisor

Newcastles Westends finest, wear shorts 365 days in a year. Chicken and Rice enthusiast. Big fan on any music Pre 2000's. Fun facts about me are I got an A level in maths and can do more pull ups than I can count.

OUB Sales
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Seb

Sales Advisor

Hi, my name is Seb and I love fast cars...

Marketing
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Shannon

Marketing Executive

Senior Leadership
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Shay

Director of Growth & Sales

I have a really daft Irishdoodle who I try to train and fail miserably - good thing he is cute. A fun fact about me is that I was Archery Captain in High School - think Katniss Everdeen but 1000x better!

Development
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Shuja

Front End Developer

I’m a frontend magician, bringing ideas to life by crafting the digital world you see and touch. A gamer, traveller, Netflix addict, and postcard collector, I turn memories from every city into mementos. Living life like it’s a movie, I make every scene unforgettable!

Commercial Operations
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Simran

Commercial Operations Assistant

I’m passionate about English literature, especially horror, gothic, and dystopian novels. When I’m not reading, I’m analysing movies, gaming, or jamming to Rock and RnB. Fun fact: I have an irrational fear of Michael Jackson's ghost—one "hee-hee" and I’m hiding under the bed!

OUB Sales
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Sky

Sales Advisor

I'm always up for trying something new. This year I'm learning violin and taking dance lessons, but who knows what I'll be trying next! I love languages and spent five years living in The Netherlands learning Dutch! You can often find me outside! :)

OUB Sales
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Slavi

Sales Advisor

Partnerships
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Steven

Sales Development Representative

When I'm not calling letting agents, I'll be in the kitchen cooking in all sort of meals at home and have the US Office on repeat. Other than that you can find me in the pub with a Guinness watching any and all football.

OUB Sales
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Theohari

Sales Advisor

Development
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Tom

Junior Developer

I live out in the countryside and really love it out there. I love to get out on long hikes but also pizza so that is just as well!

OUB Sales
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Tom

Sales Advisor

Customer & Partner Support
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Will

Customer Support Advisor

I'm a big fan of sheep and I would love to own a few some day. If I'm not thinking about owning sheep I'm probably reading the latest murder mystery book or watering my plants.

Get in touch

If you would like to hear more about our services, get in touch today and our team will be more than happy to help!