Get in touch with us

Contact us:

The answer you’re looking for could be on our support page. For anything else please contact us.

Phone: 0191 622 0102 or 0800 170 1166 (please note your calls may be recorded)


Business Hours: Mon to Fri 9am – 5pm, Sat 8am – 4pm (closed public holidays)

In Emergencies: If you are having an emergency such as you smell gas or you are experiencing a power cut, please contact the appropriate emergency numbers here

Christmas hours: You can see when we are open over the festive period here