One Utility Bill
The answer you’re looking for could be on our support page. For anything else please contact us.
Phone: 0191 622 0102 or 0800 170 1166 (please note your calls may be recorded)
Business Hours: Mon to Fri 9am – 5pm, Sat 8am – 4pm (closed public holidays)
In Emergencies: If you are having an emergency such as you smell gas or you are experiencing a power cut, please contact the appropriate emergency numbers here