Meet the team

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Alex

Business Development Associate
I’m Alex and I’m part of the Bills Inclusive team. I get in touch with Letting Agents all over the country, setting appointments between themselves and Casey, where she gives a full introduction to our Bills Inclusive services.

Amber

Operations Assistant
I’m a part of the Operations team and I order and manage all broadband for the tenants. I also fix any issues regarding broadband!

Anthony

Operations Assistant
I have been at One Utility Bill since November 2016. I work in the Operations team and I am responsible for closing down and finalising our tenant packages.

Casey

Field Sales Manager
I have extensive knowledge of the Utility industry and have so far had a short but expansive career. I am on hand as a point of contact throughout your Bills Inclusive journey. 

Chris

CEO, Co-founder
One Utility Bill was founded in 2014 as a solution to an issue I had as a student renter. I’d love to list all the exciting things I do outside of work, but it turns out I’m quite a boring guy.

 

Dale

CTO, Co-founder
As CTO at One Utility Bill, I focus on leading the development team to create our online products and providing the technical support for our operations team. Outside of work I love travelling, reading, cooking, playing the piano, and running (all at the same time).

 

Dan

Frontend Developer
I’m Dan and I’m a Front-end Developer for One Utility Bill. I enjoy designing things and have had one of my designs featured in a national newspaper.

 

Gemma

Acting Head of Sales
I am Gemma aka cat enthusiast, sci-fi fan, red wine drinker and acting Head of Sales at One Utility Bill. I am responsible for supporting our sales team to reach out to all potential clients, introducing our Bills Inclusive and Notify product.

 

Graeme

Developer
Hi, my name is Graeme and I’m a Front-end Developer at One Utility Bill. I work on the UI / UX for the various apps and enjoy programming in NodeJS and Go. Outside of work I am a semi-pro snowboarder and compete in competitions regularly.

Harry

Customer Support Executive
Hello! You’re through to Harry how can I help? I am a part of the small yet mighty Customer Support team! I pride myself on building relationships with people, and you’ll know if you get through to me that I will always go to the absolute end to help you!

Jessica

Operations Assistant
Hi, I’m Jess and I am a part of the Operations team. My favourite daily duties include admin and of course, paying the hundreds of utility bills brought to our office every day. Outside of work I love going out to new places for food and I am a huge supporter of the MotoGP.

Jodie

Tenant Sales
Affectionately known as the tweedle dee of the Tenant Sales team. I work alongside the Notify team and Olivia, ensuring new tenants know who their current providers are. Also, voted the best ‘phone voice’ in the office.

Jonny

Head of Notify Operations
I’m responsible for making sure the Notify product keeps ticking along. On a day-to-day basis, I solve any provider and/or council queries. Other than that, all I do is eat a lot. Protein, gains, protein. 

 

Kaysie

Senior Account Manager
I ensure everything ticks along as it should for our agents using our Bills Inclusive service. Any issues our partner agents may have are quickly resolved. I also help our Customer Service team with complicated issues!

 

Kieron

Programmer, Devops
I’m responsible for developing the APIs, managing our servers and improving internal automated processes.

Kristy

Operations Assistant
I am responsible for setting up packages within the operations team, outside of work my partner and I organise charity sports events.

Matt

Notify Account Manager
I am the letting agents first point of contact. It’s my job to make sure they are using the service regularly so they don’t miss out on all of the benefits Notify offers.

Mike

Senior Developer
Hey, I am the Senior Web Developer for One Utility Bill, with over 14 years experience. I style myself as a retro developer with an unhealthy love for the Commodore Amiga with a passion for gaming and music making.

Olivia

Tenant Sales
The tweedle dum of the Tenant Sales team, I work alongside Jodie ensuring new tenants know who the current utility providers are and sell our handy One Utility Bill packages. I am an avid traveller boasting more countries than years on this earth. Give me any countries flag, and I’ll name it!

 

Olivia H

Operations Assistant
My main focus is speaking to energy providers to ensure we are being billed correctly. I love to travel and plan to work in Australia in the New Year! I’m a keen baker and delight the office frequently with my famous Rocky Road. I am looking forward to throwing sum shrimp on the barbie!

 

Ria

Customer Support Manager
Hello, I’m Ria the Customer Support Manager here at One Utility Bill, I’m responsible for the satisfaction of tenants and making sure there is a friendly, helpful voice on the other end of the phone.

Rosie

Customer Support Executive
Hi, I’m Rosie and I work in the Customer Support team. Mainly, I deal with incoming queries from tenants, answering the phone and responding to emails. I also help with handling payments, and work closely with our Operations team to ensure that everything is handled, and in good time.

 

Ryan

Business Development Manager
Ryan means little King and at 6ft5 I do not believe I will accomplish this goal. I am an Irish-Canadian that grew up in North London with Scottish parents and sound like a Geordie Cockney. I am a qualified climbing instructor and love heights. I am the BDM of our product Notify working alongside letting agents across the UK to help increase revenue streams and to save time with our utility management portal.

 

Sara

Operations and Office Manager
My main priorities are loving bills, being organised and creating that feeling you get at Christmas when you’re happy and full and surrounded by loved ones to the team during the busy Summer months where emotions are high, adrenaline is pumping and bills are everywhere.

 

Shay

Head of Marketing
A recent immigrant to Her Majesty’s land, and the One Utility Bill team. I am thoroughly passionate about board games and cheese, in that order. My day-to-day is focused on our internal and external coms and overall marketing strategy. Pop in anytime for a cuppa and chat.

Steph

Business Development Executive
I am a part-time Disney princess and play football for Chester le Street Town Ladies! At One Utility Bill, I am a BDE on the Notify team. I help letting agents across the UK get on board to help increase revenue streams and to save time with our utility management portal! I also like cats and cookies.

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Dedicated Customer Support

With our dedicated customer support team, you can speak to us via livechat, phone or email. We’ll take care of you, and no more being on hold.

Always Feel Informed

We always let you know what’s happening, every step of the way. Communication is at the core of our business.

Advanced Technology

Our in-house development team ensure we stay ahead of the game with our advanced web applications. Dedicated to make our systems as quick and easy as possible.

Recent Blog Posts

One Utility Bill Christmas Hours

The holiday season is upon us! We would like to say thank you for being a part of our 2017 and we look forward to welcoming in 2018 with you all!   Please read the below for important numbers and our holiday hours:     Opening Hours: Our doors will be...

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