Additional Charges

Here's a list of potential additional charges for a One Utility Bill or Fused package.

Virgin Media Business Broadband Activation Charges*

There are no activation charges for this service.

Virgin Media Business Broadband Installation Charge*

There are no activation charges for this service.

Virgin Media Business Broadband & Media Activation Charges*

There are no activation charges for this service.

Sky Business Broadband Installation Charges*

There are no activation charges for this service.

Sky Business Media Installation Charges*

There are no activation charges for this service.

WiFi Boosters

£18 per month

Late Payment Fee

As part of this agreement, customers must pay their monthly payment to Us as it falls due. Failure to adhere may result in Us charging a £25.00 late payment fee, per late payment, that will be raised as an Additional Charge to You.

Late Payment Interest


If You owe Us a debt for a period of time, We may also add interest to the debt at a rate of 3% above the Barclays base rate.

Broadband Missed Appointment

The Suppliers may raise additional charges for missing a scheduled appointment. If this happens, We will pass the Cost to You via an Additional Charge.

British Gas Early Exit Fee

 If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £100 per fuel. The exact amount of any fees will be confirmed when you cancel your contract. 

 

Tru Energy Early Exit Fee

 If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £150 per fuel. The exact amount of any fees will be confirmed when you cancel your contract. 

Octopus Energy Early Exit Fee

If you are on a fixed tariff package and cancel mid-contract without a change of tenancy, a supplier exit fee may be charged. This fee is up to £100 per fuel. The exact amount of any fees will be confirmed when you cancel your contract.