Never speak to a utility provider again.
Dedicated customer support.
With our dedicated customer support team, you can speak to us via livechat, phone or email, no more hold times. We’ll take care of you.
Pay your fair share, fairly.
Split your monthly payment equally between housemates, without paying a bill-splitting fee. You will only be responsible for your portion of the bill.
Payments are collected monthly via a card debit, either from each tenant or from one lead tenant.
For further information about our service
Always be in control.
Your monthly payment is fixed throughout your tenancy, so you will always know how much you’re going to pay, for easy budgeting. You can monitor your energy usage and services via your tenant dashboard.
What can we include?
We partner with multiple energy providers to ensure that you’re on the most suitable tariff. The price quotes always include VAT and any standing charges.
We estimate your usage across your tenancy and ensure you’re on a suitable tariff for you, that always include VAT and standing charges.
All water charges include sewerage costs and groundwater drainage and are charged at the rate of your local authority.
We know you need a fast connection to live your everyday life. We’ve partnered with Virgin Media to ensure that you receive the fastest connection (up to 300MB), in non-Virgin areas, we work with other great providers to keep you connected. All broadband packages are unlimited.
Choose from any of the Virgin Media bundles, anything from the basic 130+ channels, to 200+ channels with sports & movies addons.
If live or recorded television is watched within the property the occupants may be liable for a fine if they do not possess a valid TV licence. We’ll take care of that.
Did you know?
When you move home you can take your One Utility Bill package with you!
Simply contact customer service team and we will get it sorted.
See what our tenants say about our service:
Olivia has been very helpful and helped me save money which is needed with a new baby!Gemma H, Leeds.
We have found our experience with One Utility Bill to be fantastic. We have been impressed with how seamless everything has been. James has always made the time and effort to ensure all our needs have been met, we would happily use this service again.Mallory S, Gateshead.
Easy to manage money going out and the quickest and friendliest customer service of all utilities companies by a mile!Chris, Southampton
My issue was responded to quickly, and despite not being resolved immediately I was happy that there was someone working on it. I'd definitely recommend One Utility Bill, haven't had a single problem and everything has been so convenient.James, Newcastle.
I found the customer support very helpful and would recommend this company to anyone interested in all in one solution for paying their bills!Liam, Sheffield.
Easy to liaise with and very informative. Especially since we are renting through a landlord. Despite the 3rd party nature there is a good transparency of information.Michael, Leeds.
One Utility Bill solve problems very quickly and it is very convenient for students to charge their bills through them!Le Ning, Newcastle.
The customer support team have always been exceptionally friendly and helpful. They have always replied to my queries very quickly and take their time in explaining things.Josh, York.